Roberta- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. Please feel free to reach out to [email protected] if you need any assistance!
POSTED BY:
DeeDee
8 April 2019
Not for me
Reviewed Colour: Light Brunette
POSTED BY:
DeeDee
8 April 2019
I ordered this because it was recommended for my hair color. Unfortuanately, it just didn't do anything to enhance my hair. I won't be ordering this again.
DeeDee- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse Light Brunette. Your current color is a Medium Brown Ash Mahogany, so Tint Rinse Light Brunette would not be your recommended shade (this shade is recommended for Light Brunettes). If you'd like recommendations, please feel free to reach out to [email protected]. We hope to continue helping you find hair perfection!
Tanya- Thank you for your feedback. Our Tint Rinses can help reduce red tones, however some red tones will be too strong to remove with temporarily deposited color. To help the Tint Rinse absorb better, we recommend wringing the hair out after shampooing or lightly towel-drying the hair before massaging in Tint Rinse. You can also increase your timing for stronger effect. Please reach out to [email protected] if you need any further assistance!
POSTED BY:
Kathryn M.
8 April 2019
Undecided
Reviewed Colour: Copper
POSTED BY:
Kathryn M.
8 April 2019
While I love the quality and amount of color received, the color is way off what I expected to receive. After submitting a picture, and asking for assistance as well, I am very disappointed in how dark and blah the color is. I received a way bette color in a previous order years ago. My search continues for the perfect color
Kathryn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Hannah - We're truly sorry that our Tinted Love (Purple) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Franki H.
5 April 2019
Great product but never available
Reviewed Colour: Copper
POSTED BY:
Franki H.
5 April 2019
I really like this product, but the copper version I need has been out of stock for nearly 6 months. If it's not available you should just take it off the website, but actually stocking it would be more valuable!
Franki- Thank you for your feedback! We are currently waiting on re-stock dates for our Tint Rinse. We recommend checking our site periodically for updates, as this product will be coming back in stock. We appreciate your patience!
Theresa- Thank you for reaching out! We apologize for any confusion. The email you are referring to was not the subject for your courtesy order reminder email. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Nikkie Tafoya
31 March 2019
Total Disappointment
Reviewed Colour: Golden
POSTED BY:
Nikkie Tafoya
31 March 2019
This almost ruined my hair! I was shocked. Dried out my hair. Made it dull & fried looking! Used once & can have it back!
Nikkie- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. Thanks for reaching out!
POSTED BY:
Tamara C.
28 March 2019
Tint Color
Reviewed Colour: Red
POSTED BY:
Tamara C.
28 March 2019
I did not like the tint color at all. It made my hair a very unnatural pinkish red. Hoping it will wash out soon. Will not use or purchase again.
Tamara - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michele M.
27 March 2019
Don’t think this is for me.
Reviewed Colour: Golden Mahogany
POSTED BY:
Michele M.
27 March 2019
I’ve tried this twice since receiving it and both times I had way too much hair fall out both in the process of using and just after towel drying and combing out. It was horrible.
My suggestion would be if you have very fine hair don’t use this product or just be prepared for major hair loss.
Not a product for me.
Michele - We're truly sorry that our Tinted Love (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
P Mason
25 March 2019
My last order was highlights.
Reviewed Colour: Light Brunette
POSTED BY:
P Mason
25 March 2019
I tried highlights for the first time over the weekend. WOW! It scared me so badly because my hair was getting stiff and I couldn't portion the buns up correctly, so after several attempts I finally just gave up and started placing the highlight mixture on my hair. My bottom layer was thin and I didn't know how far to go in back. This was my first attempt and it was not how I thought it would be, it was hard to do but I did ok with it (I think) I just didn't know far back to go. The 2nd layer no different and with more hair than the first it was even more difficult. I couldn't comb thru it as it was sticking to the bottom layer. I still didn't know how far back to go, I continued to stir the mixture to keep it smooth, but it wasn't going on my hair as smooth and easy as the video showed (guess my lack of knowing did me in). The top layer was the worst as it was hard to keep separated from the layers below. I was really getting nervous by this time. I had it everywhere on top of my head!!! Seriously, I rinsed it out in 15 minutes because I was afraid of what it was going to look like. I would like to try it again, but have total reservations... the video was good, but maybe one that goes into it a bit further! Thanks, P Mason.
Thank you for reaching out! We are so sorry to hear that you were disappointed in your recent LightSet highlight application. We appreciate your feedback and will be reaching out shortly to discuss your color further. Thanks for choosing eSalon!
POSTED BY:
Sarah R.
25 March 2019
Didn’t do anything
Reviewed Colour: Mahogany Copper
POSTED BY:
Sarah R.
25 March 2019
Didn’t do anything. I followed the instructions and my hair didn’t tint.
Sarah - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nina M.
23 March 2019
Extends a bit of time for color
Reviewed Colour: Dark Brunette
POSTED BY:
Nina M.
23 March 2019
Just watch out, place in the shower on something, it stains the fiberglass and is not easy to get out.
Nina- Thank you for your feedback. We are so happy to hear that you are able to extend your color with our Tint Rinse Dark Brunette. We appreciate your comments, and we hope to continue helping you find hair perfection!
POSTED BY:
Audrey W.
22 March 2019
Stains the entire shower
Reviewed Colour: Golden Mahogany
POSTED BY:
Audrey W.
22 March 2019
This rinse did not add color to my hair and stained my entire shower.
Audrey - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Liana B.
20 March 2019
To Rinse or not to rinse
Reviewed Colour: Copper
POSTED BY:
Liana B.
20 March 2019
Leaves hair feeling too dry even after conditioning. Not surprised as most tint rinses tend to do that. Was hoping this one was different.
Liana- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products and truly value everything our clients say. We appreciate you taking the time to share!
POSTED BY:
Tanya Y.
20 March 2019
Not sure
Reviewed Colour: Golden
POSTED BY:
Tanya Y.
20 March 2019
I don't see any tint in my hair from the tinted love. But my hair is black so maybe it's so subtle that I don't notice. In any case, clearly I don't need it. Probably better on lighter hair.
Tanya- Thank you for your feedback. We're sorry to hear that the Tint Rinse Golden did not provide your expected result. Any pigment, particularly a gold which is light, will be extremely subtle over a black base. If you have any questions about how any tinted products will work on your hair, we are always available at [email protected]. We are happy to assist you with finding a product better suited to your needs. Thanks for reaching out!
Andrea- Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse Red. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
Sanasha - We're truly sorry that our Tint Rinse (Purple) made your hair red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shirley W.
15 March 2019
Can’t like it if I can’t order it
Reviewed Colour: Copper
POSTED BY:
Shirley W.
15 March 2019
After restyling of products, the tub color enhancers disappeared, replaced by toning masks that have no reds option and the tint rinse with copper out of stock. I’ve called and complained for multiple months. No one knows anything but everyone says sorry. Gee. Thank for ignoring the reds.
Shirley- Thank you for your feedback! We are currently waiting on re-stock dates for some of our hair care items, including the Tint Rinse Copper. We apologize for any inconvenience caused, and we appreciate your patience. We recommend checking our site periodically for product updates. Thank you for your time!
POSTED BY:
Jennifer B.
13 March 2019
Did not work
Reviewed Colour: Red Neutraliser
POSTED BY:
Jennifer B.
13 March 2019
I was really expecting this to work after watching the YouTube video. It has been sold out for months and it was finally back so I got it and there was zero difference.
Jennifer - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maryann P.
13 March 2019
Tinted rinse
Reviewed Colour: Purple
POSTED BY:
Maryann P.
13 March 2019
I did not use the rinse as yet, I didn't realize it needed to be done with the color
Maryann- Thank you for letting us know. The Tint Rinses are meant to be used to enhance tone over previously dyed hair. We will be reaching out with further information shortly. Thanks for choosing eSalon!
POSTED BY:
Rebecca N.
11 March 2019
Decent
Reviewed Colour: Purple
POSTED BY:
Rebecca N.
11 March 2019
This product is not very thick so when you open the bottle be cautious of it coming out thin and quickly. The tint is easy to massage in and rinses nicely without making your hair feel brittle. I wish it would give my hair a more obvious purple tint. On the fence if I will purchase again.
Rebecca- Thank you for your feedback! The darker a person's natural or dyed based color is, the more subtle the purple tone in the tint rinse will be. For stronger results with this shade, we recommend lightly towel-drying the hair prior to applying the product to help it stick/absorb more. We hope this information is helpful!
POSTED BY:
Savanah G.
8 March 2019
Waste
Reviewed Colour: Red Neutraliser
POSTED BY:
Savanah G.
8 March 2019
Waste of money, did not work & completely dried my hair out. Regret buying this product!
Savanah - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly A.
7 March 2019
Still brassy
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Kelly A.
7 March 2019
I was thinking that was would be the equivalent of a purple toning shampoo I had bought at the beauty supply store that was amazing. This is more of a drugstore version and really doesn't do a great job on brassiness. I guess you get what you pay for LOL
Kelly - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle I.
7 March 2019
Not what I expected
Reviewed Colour: Purple
POSTED BY:
Michelle I.
7 March 2019
This did not meet my expectations and I saw no difference in my hair after using it . I will not buy again
Michelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Michelle I.
7 March 2019
Not what I expected
Reviewed Colour: Mahogany Copper
POSTED BY:
Michelle I.
7 March 2019
This did not meet my expectations and I saw no difference in my hair after using it. I will not buy again
Michelle - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ann- Thank you for your feedback! We are sorry to hear that our Tint Rinse did not meet your expectations. The warm beige tint rinse has both gold and ash tones, and it is meant to enhance warm-beige tones over color treated hair. Our tint rinses are not intended to be used for gray coverage, and they will not work for that purpose. Please keep an eye on your email. We will be reaching out with further information shortly!
Julie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nyla D.
28 February 2019
Worst!
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Nyla D.
28 February 2019
Dryed up my beautiful hair so much that I’m struggling to get moisture back in them.
Nyla - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emilia K.
27 February 2019
Red Neutralizer
Reviewed Colour: Red Neutraliser
POSTED BY:
Emilia K.
27 February 2019
I didn't really notice any difference at all... I followed all the directions and even left it on a little longer then it said and still did not see a difference.
Emilia - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa M.
27 February 2019
Where did I go wrong?
Reviewed Colour: Copper
POSTED BY:
Melissa M.
27 February 2019
I see all these 5 star reviews so I'm at a loss as to what I did wrong. Hot pink streaks and I'm just praying it fades quickly. I bought this to save money but I may have to spend more because if it to go to a salon to fix this.
Melissa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danita T.
24 February 2019
Too light
Reviewed Colour: Warm Beige
POSTED BY:
Danita T.
24 February 2019
I am dissapointed in the color, it was too light for my hair and dulled my rich color. I will try a different color next time.
Danita - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole G.
23 February 2019
Turned Hair Green
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Nicole G.
23 February 2019
I really really wanted to like this product. I have naturally light brown hair that I died red awhile back and I am trying to get it back to my natural color. After dying my hair many times (every 4-6 weeks) with ash brown hair dye the red is showing through so I thought I would try a red neutralizer. Thank god I did a test strand because the little bit I dyed has a nice green tint to it. Not what I am going for. I have an appointment to get my hair colored in a few weeks so hopefully a professional can help tone down the red but I was hoping that I could achieve the results on my own rather than shelling out $$$ for a salon. Oh well. Product worked great for others but it didn't work for me.
Nicole - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Daisy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Julia S.
21 February 2019
No change
Reviewed Colour: Red Neutraliser
POSTED BY:
Julia S.
21 February 2019
Unfortunately, even though I really hoped, this product didn’t make any difference to my hair. I have a bad red undertone in my brown hair but this product couldn’t help me get rid of it.
Julia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elisabeth F.
21 February 2019
Red Neutralizer
Reviewed Colour: Red Neutraliser
POSTED BY:
Elisabeth F.
21 February 2019
It didn't do anything to my hair and it definitely did not remove any redness or orange tones after leaving it in for 30 minutes 4 times:(
I really was hoping it was going to work as I do not want to color it again but my hair looks gruesome with this brazzy color especially in daylight..
Elisabeth - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tiffani T
19 February 2019
So sad it did not work - Tint Rinse, Red
Reviewed Colour: Red Neutraliser
POSTED BY:
Tiffani T
19 February 2019
I am Asian; have very dark brown hair with lot of greys. I dye my hair a dark ash blond to get a medium brown color. After a couple of washes, I get brassy red tones. My problem is a typical scenario from what am told.
I just tried the Tint Rinse and I still have the brassyness and the rinse actually left a red hue.
Tiffani - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Natalie D.
19 February 2019
Does nothing
Reviewed Colour: Red Neutraliser
POSTED BY:
Natalie D.
19 February 2019
This product literally doesn’t do anything except make my hair feel dry. No visible change of color/ toning down brassines whatsoever.
Natalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Ember C.
18 February 2019
So-so
Reviewed Colour: Light Brunette
POSTED BY:
Ember C.
18 February 2019
This was not the ah-ha hair moment I was hoping for. I think the product is a little watery, and honestly did not see much of a difference after using twice in three days. I was hoping the result would be like “yay! Now I dont have to dye my hair for a couple more weeks.” But not really.
Ember - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Kim K.
16 February 2019
Not for me -UPDATE
Reviewed Colour: Red Neutraliser
POSTED BY:
Kim K.
16 February 2019
Update: Callled for return. Was told the “100% Satisfaction” only applies to hair color and I need to return the toner in the original box (which I don’t have) at my own expense.
I highly recommend NOT to buy.
______
I have medium to light brown hair with brassy tones. I tried the red nuetralizer and it didn’t help at all! It made my hair sticky even though I rinsed it like crazy. Also, it severely dried out my hair. I will be requesting a refund or trowing it away. Very disappointed.
Kim- Thank you for your feedback! We're sorry to hear that our Tint Rinse did not meet your expectations. We are typically only able to accept unused products for return, and we require returns to be received in order to issue refunds. Upon reviewing your account, it appears we have extended other options if you do not wish to return for refund. Please feel free to reach out if you have any questions or need any further assistance!
POSTED BY:
Ann R.
12 February 2019
Very Harsh
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Ann R.
12 February 2019
Makes my hair feel like straw. I have only used it once because of this.
Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Hair girl
9 February 2019
Not too impressed
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Hair girl
9 February 2019
For the money, this does not do more than a drugstore brand or something you can grab at the salon for less. Again, super small tube too that came maybe half full.
Hair girl - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emma S.
7 February 2019
Did nothing for my highlighted light brown hair
Reviewed Colour: Golden
POSTED BY:
Emma S.
7 February 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
POSTED BY:
Emma S.
7 February 2019
No change:(
Reviewed Colour: Copper
POSTED BY:
Emma S.
7 February 2019
Ive been using this every wash since i received it but i haven't noticed a difference in my hair. I was hoping it would help my highlights and copper hair stop looking dull but theres no change. Sad because I was deciding between this brands color rinse and another that Ive used before but was excited about discovering this one.
Emma - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
Laura - We're truly sorry that our Tinted Love (Light Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jandlc
5 February 2019
Greasy
Reviewed Colour: Warm Beige
POSTED BY:
Jandlc
5 February 2019
This for some reason left my hair feeling dry, inspite of the greasy texture of the solution in my hand.
Jandic - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Savannah M.
5 February 2019
Eh...
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Savannah M.
5 February 2019
I wanted to like this so bad because I heard so many good reviews!! However I did not see a difference in my hair after using it. I really wanted this to work :(
Savannah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Regina B.
4 February 2019
Did not help at all.
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Regina B.
4 February 2019
Still lots of brass in my hair. Purchased 2 different colors will try other next week.
Regina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brassiness from your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marjorie C.
4 February 2019
Color Enhancing Treatment
Reviewed Colour: Light Brown
POSTED BY:
Marjorie C.
4 February 2019
I thought this would be a good tool to have on hand to use between colors if my gray or white started showing again. However, the first time I used it, it poured out of the spout all over me and it was hard to direct it to where it should go.
I would not recommend this tool for anyone to buy.
Marjorie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Angela F.
4 February 2019
not great :(
Reviewed Colour: Purple
POSTED BY:
Angela F.
4 February 2019
I wanted to love this... sadly I just don't noticed any benefit(no color boost and no shine), in fact it seems to make my hair feel more dry :(
Angela - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Nicola - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melitta E.
2 February 2019
Doesn’t get the red out.
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Melitta E.
2 February 2019
I got this product to get the red out of my color, but I honestly don’t notice any difference to when I don’t use the product. To me, it’s not worth it for the price.
Melitta - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sheila D.
28 January 2019
Help!
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Sheila D.
28 January 2019
I purchased the red neutralizer because I didn’t like the red tones in my light brown hair. I have used it a total of three times now and my hair is turning green! What do I do now??
Sheila - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cathy P.
25 January 2019
Enhancing Treatment
Reviewed Colour: Blonde Neutralizer
POSTED BY:
Cathy P.
25 January 2019
I have tried this product only a few times, and unfortunately, each time I have used it my scalp has broken out with itchy bumps. I am quite sensitive to many skin products, and so this is just another situation of being allergic to a product. I had mentioned my sensitivity when I ordered the products. Thankfully, none of the other eSalon products caused any problem for me.
Cathy - We're truly sorry that our Tinted Love Color Enhancing Treatment did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jeanette W.
24 January 2019
Do not use if you have highlights!!!
Reviewed Colour: Red Neutraliser
POSTED BY:
Jeanette W.
24 January 2019
If you have brown hair with highlights... DO NOT use this to tone the brown!!! It will stain your highlights with a hideous blue grey tint! I’m praying this comes all way out of my highlights over the next few days. I had high hopes for this product Correcting brassy tones in the brown color but after doing more research I now believe a demipermanent hair color on my brown would have been better. This also did not do much to the brown to tone it.
9 of 11 people found this review helpful. Did you?
Jeanette - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sharon K.
23 January 2019
THIS IS WAY TOO ORANGE
Reviewed Colour: Copper
POSTED BY:
Sharon K.
23 January 2019
I was so embarrassed to go out after I used this, It was so heavy and deep in color and when I applied it, it was not consistent thru out the application. Unless you want to look like Bozo the Clown, I would not purchase this product!
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Rachel A.
20 January 2019
Didn’t work
Reviewed Colour: Purple
POSTED BY:
Rachel A.
20 January 2019
Didnt work in my hair, just makes a mess in shower
Rachel - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Diane M.
17 January 2019
Tint.. Replacing the HUE..?
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Diane M.
17 January 2019
This tint is thin and really messy. It isnt as easy to use as the DEVOTED to HUE.
They should bring back the HUE product..
Diane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection.
Kim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
Lori - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ashley C.
9 January 2019
Made no difference
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Ashley C.
9 January 2019
Having used purple shampoo with good results before and seeing all the good reviews this has I’m so confused. This did nothing for my hair. I even tried putting it on my hair dry - still no change.
Ashley - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa G
9 January 2019
No difference
Reviewed Colour: Red Neutraliser
POSTED BY:
Lisa G
9 January 2019
This product did nothing but dry my hair. Disappointed ☹️
Lisa - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth S.
9 January 2019
Not Satisfied
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Beth S.
9 January 2019
I am very disappointed that after watching you tube videos showing dramatic results and reading glowing reviews, this product did nothing to change the warmth in my hair color. I followed the instructions to a T, but it made no difference. Very disappointed that I am now out the $$ I spent.
Beth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lisa G
9 January 2019
Nothing happened
Reviewed Colour: Dark Brunette
POSTED BY:
Lisa G
9 January 2019
This product did nothing but dry my hair. Dissatisfied ☹️
Lisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Carolina - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Elena - Thank you for your feedback. We apologize for the experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tamsyn P
24 December 2018
Not for me
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Tamsyn P
24 December 2018
Used light set and got this to counteract brassiness. While it did help, I don't think there was enough blonde in my hair to make a difference.
Tamsyn - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sharon C.
24 December 2018
Color did not show
Reviewed Colour: Warm Beige
POSTED BY:
Sharon C.
24 December 2018
I have light brown natural hair and the color didn't show. I wanted so much to like this product I tried it twice....and nothing! Kinda feel like I wasted my money. Maybe another color would have worked better!!!!! I didn't see any other reviews on the blonde.
Sharon - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura A.
16 December 2018
Dried out my hair
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Laura A.
16 December 2018
Even after the first use my hair felt like straw. After several more uses and deep conditioning/hot oils it has calmed down the red. But then it turned my blonde highlights green.
Laura - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Terrence A.
11 December 2018
Not Noticable
Reviewed Colour: Copper
POSTED BY:
Terrence A.
11 December 2018
I've been using it in-between color treatments, and I have not noticed any difference. I'm going to stop the auto delivery on this product.
Terrence - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Eva C.
10 December 2018
Color Tint Rinse
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Eva C.
10 December 2018
I purchased the one the was supposed to help take brass or red tones out of brown hair after coloring it. This product didn’t help at all and it made my hair feel awful. Very drying.
Eva - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy F.
8 December 2018
Disappointing
Reviewed Colour: Red Neutraliser
POSTED BY:
Amy F.
8 December 2018
I was so excited about this product, however I used it and saw no improvement what so ever in the red brassiness in my hair. Very disappointing.
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse in Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mary M.
2 December 2018
tint rinse
Reviewed Colour: Light Brunette
POSTED BY:
Mary M.
2 December 2018
find it difficult to get evencolor as whatever it hits it stays
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Crystal - Thanks for taking the time to share your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Teri F.
25 November 2018
Not a big difference
Reviewed Colour: Light Brunette
POSTED BY:
Teri F.
25 November 2018
I don’t notice a difference when using this product.
Teri - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Sparkling - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Michelle R.
20 November 2018
Blonde nuetralizer
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Michelle R.
20 November 2018
Didnt do much for my brassy hair. I have light brown with blonde balyage. I thought it would help my blonde but it didnt really do much.
Michelle R. - We’re sorry to hear that you were dissatisfied with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jody M.
14 November 2018
Not enough colour
Reviewed Colour: Golden
POSTED BY:
Jody M.
14 November 2018
It works fine but being that it’s more of a shampoo than a conditioner it doesn’t leave enough colour on the hair for my liking
Jody - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carol L.
9 November 2018
Disappointed
Reviewed Colour: Golden
POSTED BY:
Carol L.
9 November 2018
Always a fan of esalon products, but fund the Tinted LOVE a disappointment. After several uses, I saw no visible difference after each use. My hair is a medium golden brown so this may be a better product for a lighter shade of hair.
Carol - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Fuji_Japan
8 November 2018
Makes my hair unmanageable
Reviewed Colour: Purple
POSTED BY:
Fuji_Japan
8 November 2018
This product may help maintaining hair color but made my hair tangled and unmanageable. So sad. I have to use hair mask after this product :(
Fuji_Japan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Teresa W.
30 October 2018
Tint rinse
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Teresa W.
30 October 2018
dislike, buy a quality shampoo that contains the blue
Teresa - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ana C.
25 October 2018
Tint
Reviewed Colour: Dark Brunette
POSTED BY:
Ana C.
25 October 2018
Smells great but didn't do the job of diminishing grays.
Ana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jessica S.
16 October 2018
Love the concept, but it turned my copper blonde hair pink
Reviewed Colour: Copper
POSTED BY:
Jessica S.
16 October 2018
I wish this product had worked well because I really liked It! Until I noticed it had tinted my dark blonde ash copper hair pink after A few uses. It took a lot of shampoos to finally fade. I would try it again in a different color if it comes back in stock. I was also disappointed that esalon didn't offer a refund or replacement product when I contacted them directly about my experience with it.
26 of 28 people found this review helpful. Did you?
Jessica - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Martha D.
12 October 2018
Hair
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Martha D.
12 October 2018
Don't look like it does anything, hair looks no different.
Martha - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Brandy Z.
10 October 2018
Not worth it
Reviewed Colour: Copper
POSTED BY:
Brandy Z.
10 October 2018
Product just makes your hands and shower coloured.
Brandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Jessie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Laurie O.
9 October 2018
Not impressed
Reviewed Colour: Light Brown
POSTED BY:
Laurie O.
9 October 2018
I purchased the color enhancing treatment, and I have used it a few times. While it makes my hair feel softer, it has not enhanced my color.
Laurie - We're truly sorry that our Tinted Love (Light Brown) did not enhance your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debra G.
4 October 2018
Not a fan of tinted love purple
Reviewed Colour: Blonde Neutralizer
POSTED BY:
Debra G.
4 October 2018
The purple tinted love does not seem to have an effect on my color so I am not a fan.
Debra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Susie B.
4 October 2018
Susie B
Reviewed Colour: Copper
POSTED BY:
Susie B.
4 October 2018
Unfortunately, I don’t really see any difference in my hair color when I use this product 😓
Susie - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
B H.
27 September 2018
Not good
Reviewed Colour: Golden
POSTED BY:
B H.
27 September 2018
I am sad to say this product does not do what is says it will. It does not help enhance your color or give it any brightness that I can see at all. I really love their hair color and have used that for many months now but every "other" product they have (shampoo ect) that I have tried has been very bad. : (
B H. - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Michelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Professional Kit. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Evelyn D.
13 September 2018
Bring the old one back!!
Reviewed Colour: Red
POSTED BY:
Evelyn D.
13 September 2018
Well for starters I thought the look was the only thing being changed. But this product is completely different. It’s more liquidy so it drips all over the place and when applied to the hair it makes soap. Which is not completely a bad thing but it doesn’t work the same as the old one that came in a short round Tub which was thicker therefore easier to apply and leave on. For some reason the differences inpact a lot on the brightness in your hair. With the old one my hair was bright red. With this one still looks faded.
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Yvonne - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
alejandria E.
31 August 2018
Not what I hoped for
Reviewed Colour: Dark Brunette
POSTED BY:
alejandria E.
31 August 2018
I have milk chocolate hair with a minor red hue, and I wanted to take the red hue out. The tiny balancer is out of stock so I hoped the booster would help at least make it a bit darker. And nothing, still have that red hue and my hair even looked a little washed out. Ugh
Alejandria - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
RenC
30 August 2018
It's ok
Reviewed Colour: Copper
POSTED BY:
RenC
30 August 2018
Smells nice, lathers a lot but haven't noticed much difference in the colour or condition of my hair afterwards.
Ren - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Marie T.
29 August 2018
not really purple
Reviewed Colour: Purple
POSTED BY:
Marie T.
29 August 2018
the tint did not really change the hair color, I would not buy it again.
Marie - We’re so sorry to hear that you were disappointed by the results of your Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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