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Custom Colour Set
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67,726 Verified Client Reviews |
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ColorMeKindaLOVE U GUYS & GALS !!! YOU ROCK & ROLL !!! I’m in love with my personalized box, BUT, first-time around, my ‘SHAKE, BAKE & TAKE’, did NOT do my gray roots very well, and/or, had lacked in all-over richness, dimension and coverage. Your Customer Service Rep, (Johnny), and/or, one of your ‘Color Doctors’, (Jennifer), were just ABSOLUTELY AWESOME in following up with me, with such a HUGE SENSE OF URGENCY in such an EXCELLENT and TIMELY MANNER, and PATIENTLY EXPLAINING and providing me with all the alternative ways to resolve my questions and concerns !!... I LOUDLY APPLAUD and appreciate YOU - Thank you for the FANTASTIC CUSTOMER SERVICE; Couldn’t believe some of the website consumer reviews, until experiencing it for myself - WOW !!! ...It’s so refreshing to witness your optimal turn-around time and expertise in customer satisfaction... Not too many corporate businesses out there anymore with such precision in making people feel highly satisfied and KEEPING them happy ! So excited this 2nd time around, in reaching my desired results and I DO THANK YOU for issuing me an account/color credit and working with me to get it right...Can’t wait to get my 2nd box ! 0 of 0 people found this review helpful. Did you? |
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Need to a tiny bit darkerBit darker. Ever do slightly 0 of 0 people found this review helpful. Did you? |
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Custom ColorThe custom color was pretty spot on but bright in the beginning. The color application was challenging to do myself. I have in the past done my own hair but never the roots then secondary color on the ends. It was overall a good experience. 0 of 0 people found this review helpful. Did you? |
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finally got brave and tried it.I finally got brave and applied root color. had a lot of color left over...is that right?? Was I suppose to apply all of the color? I only applied to my roots. Was I suppose to color all over??? 0 of 0 people found this review helpful. Did you? |
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I like this color but:It doesn’t cover the grey completely and is a bit orange as it fades at roots 0 of 0 people found this review helpful. Did you? |
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Well adjustedThe first set of color I received was way too little mermaid red after emailing the consultant The second color was perfect thank you esalon. 0 of 0 people found this review helpful. Did you? |
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ColorLasted a long time 0 of 0 people found this review helpful. Did you? |
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Great productI love the color but my free brush was not Included and the bottle technique missed a few spots. 0 of 0 people found this review helpful. Did you? |
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Color is Great, Lots of wasteEsalon has definitely given me exactly what color I want each time. I have had some horrendous experiences (even in salons). They have been very receptive to my change requests as well. It always looks totally natural and I get tons of compliments. The only reason I didn't give this product 5 stars is the amount of plastic waste I have at the end. It comes in a box and inside the box are more boxes, bags and molded plastic for each product. I feel really bad about how much I am putting in a landfill because the plastic is not labelled for recycling, and there is a lot of it. 0 of 0 people found this review helpful. Did you? |
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My hair stylist was jealousbrought my color kit in for my stylist to apply. She uses a very high end Italian product normally. She was quite pleased with the color and the completeness of the kit. Only negative was that she felt it was too high in ammonia content. 0 of 0 people found this review helpful. Did you? |