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Custom Colour Set
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67,686 Verified Client Reviews |
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Awful grey coverage and hot roots.I specifically asked to go darker on my roots and assumed the color would have done that. Nope! No grey coverage and hot roots!!!! I had to go to the salon to fix what Esalon did to my hair. Extremely disappointed!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleI did what the instructions said and made sure every piece was saturated and my hair doesn’t look any different than what it did before I dyed it. Crappy hair dye, will never buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexis - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed.Greys showed after 2 days. Colour wasn’t even close to what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClair P. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No bueno....help.Yikes - I asked for a lighter color, and I got the exact...no darker color. I don’t want my hair to be black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FabEasy to use you get everything in box, and colour was lovely and faded nicely 0 of 0 people found this review helpful. Did you? |
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Custom colour setFantastic changed my colour to a shade brighter and it was perfect. Thank you 0 of 0 people found this review helpful. Did you? |
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Covers GreyMatches natural color perfectly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTia- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Easy to apply, love the color.All the materials I need and easy to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color setAwesome!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Excellent productGreat professional looking color. Long lasting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |