67,686 Verified Client Reviews |
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really bad colourI asked for a color change and I got the same again. so I wont be ordering again. Asked for less brown and more red and copper, didn't happen. Cant say you got my request right in the beginning. The perils of online shopping. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle F. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ZERO grey coverageAbsolutely ZERO grey coverage. Will not buy again, very upset. Wanted to color my hair to cover my grey before my wedding, selected a color to match my natural color which happens to be darker than my previously colored hair... Now I have BEAUTIFUL dark hair with TERRIBLE silver grey strands - looks awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great productHaving been using shop bought colours during lockdown I was delighted to discover esalon the quality of the product is great. 0 of 0 people found this review helpful. Did you? |
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Best dye that covers grey hair. ThankyouExcellent Thankyou 0 of 0 people found this review helpful. Did you? |
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PerfectMy third purchase and both previous orders needed adjustment but this colour formulation is PERFECT. Thank you for listening and for the option for your customers to upload their pictures so you can see what you are dealing with. Easy to use and everything you need in one box. GREAT! 0 of 0 people found this review helpful. Did you? |
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Amazing!More than I expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzan - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Custom Hair Color! We look forward to the next opportunity to delight you! |
Awesome results at homeLove eSalon during covid and my hairdresser retiring. They make it easy with customized colour blends and clear instructions how to achieve perfect results at home. They've adjusted my blend a few times to get the colour results I desire. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Pleasantly surprised!I am so happy with this purchase. The instructions were clear and easy to follow. The color was spit on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCherie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and that it was spot on. We appreciate you sharing! |
colorEasy to use. GREAT results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love my hair color!It looks great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We look forward to hearing from you in the future! |