67,695 Verified Client Reviews |
|
Sort by: |
|
Please stop my subscription. PleaseI being trying to stop the subscription so many times. Look like nobody is following my request. Please don’t sen it any more. Please stop 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMatiana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
For one year it was great, then for the last two orders not so muchIn the beginning it was great. A year later, two orders with problems and no offer to fix the issue. Too much competition not to go elsewhere. Sorry eSalon, but I had to go elsewhere, you basically pushed me out the door. A free color would have gone a long way to correct my issue, but you only offered when I left. Time for new things. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCynthialynn- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great colorI love my custom color set and have been using it for several years now. I have naturally dark auburn hair, but have started getting a little white hair here and there. The colorist worked with me to help me get the best match to my natural auburn and now a root touch up every few months keep my hair looking great. Even better my hair stylist is impress with the color and thinks it look 100% natural. 34 of 41 people found this review helpful. Did you? |
|
I love itSo easy to do. I love my Custom colour 0 of 0 people found this review helpful. Did you? |
|
Custom ColourThis colour is beautiful! 0 of 0 people found this review helpful. Did you? |
|
Very nice color. Would love a few more lighter highlights.Feels great on my hair. Not dry or stiff. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Brenda, We're thrilled to hear that you're enjoying your custom blonde color. We look forward to our next opportunity to delight you! |
Love the colorThe E Salon color is wonderful, I am a novice at coloring my own hair and it comes out perfectly every time! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Peggy, We're thrilled to hear that you're enjoying you custom color. We look forward to our next opportunity to delight you! |
Spot on colorI love the color which looks rich and like it's my own. It also provides great grey coverage and remains rich beyond six weeks. There is also a bit of a shine to the color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Lulu, We're thrilled to hear that you're enjoying your custom Dark Brown (Copper Mahogany) color. We look forward to our next opportunity to delight you! |
Like being in the salonEvery item they sent me along with the instructions followed the steps they use at the salon. I was very impressed. Love the color and shine. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Deborah, We're so happy to hear that you're enjoying your custom Dark Brown (Red Mahogany) color! We truly value your feedback and look forward to hearing from you again in the future. |
Beautiful Rich ColorChanged my formula and I couldn't be happier. The color was rich and had dimension. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |