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Custom Colour Set
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67,695 Verified Client Reviews |
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Excellent productNot only is this an excellent product but so is their customer service! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeasie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
RootLove the long lasting root coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - We're so happy to hear that you're enjoying your Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Love this!I will never go to a salon again! 0 of 0 people found this review helpful. Did you? |
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Color is very good, conditioner is pretty weakI like the end color, but I find the post color conditioner doesn't help as much with the post treatment dryness of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurel - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ConditionerIts a beautiful colour just right,the only i would say is that for my hair the conditioner is not enough as my hair is very thick 0 of 0 people found this review helpful. Did you? |
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ColorI think I need to go a shade lighter. But, overall like the color and the product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Please keep an eye on your inbox! We are excited to continue working with you! |
Color kitI think the color is better but still more gold from the roots. I’m not sure if it should be tweaked again or next time will be more ash toned? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color setI received two sets of coloring. One for the roots and the other for the ends. Was that something extra or is that going to be in my order for now on? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - We truly appreciate your feedback! We have reached out to you via email to address your concerns. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
prefer natural dyedidn't realize it was a subscription....canceled 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSunay K. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No gray coverageWasted an hour and a half of my day.. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJeanelle- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |