|
Custom Colour Set
|
67,695 Verified Client Reviews |
|
Sort by: |
|
Not happy!I would not recommend eSalon to anyone. The hair color has a VERY strong chemical smell (just like a drug store brand) even after shampooing twice! And the 2nd bottle of color that I paid for, was a huge mistake -- a very dark purple (when I requested strawberry blonde)! I didn't have enough color in the first bottle, to finish coloring all of my long hair. Nope! I'm going back to Madson-Reed! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Odor too strongColor too dark. Odor too strong. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMaryAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guaranteekeep is something we always stand behind, and we will work with you to meet your hair color goals. Please your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis is my third time using.. grays showing through on hairline!hope my hair is not getting resistant! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVicki- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey coverageI was disappointed that the gray hairs above my forehead did not get colored. Is there a product I can apply for stubborn grays before putting on the color. I saturated this area with color and the gray hairs are still showing. Please respond. Thanks! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSandra- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great color and shineLove the dedication and help with the right color choices from the color team. Plus part proceeds towards cancer research is awesome. The personal touch with naming the box and customization is a sweet touch. 0 of 0 people found this review helpful. Did you? |
|
Found the perfect colorCould not be happier with my color! Third time is a charm! The customer service is amazing!!! 0 of 0 people found this review helpful. Did you? |
|
I'm in love with this serviceEasy to use instructions and very helpful videos. The staff is top notch and their response time is excellent. 0 of 0 people found this review helpful. Did you? |
|
Awesome colorI love the auburn 0 of 0 people found this review helpful. Did you? |
|
Perfect ColorLove my custom color! It's perfect every time! 0 of 0 people found this review helpful. Did you? |
|
ColorI love my color. It was darker like I wanted, but for my next order I believe I may try one more darker still so I can get a good feeling of my true color. 0 of 0 people found this review helpful. Did you? |