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Custom Colour Set
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67,695 Verified Client Reviews |
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Ruined rug and shower curtain.Thought color was o.k. Didn't get complete grey coverage. But when I rinsed my hair in the shower the dye splattered onto my yellow gingham shower curtain and it ran down onto the matching rug. I just moved and have had them less than 4 weeks. Both are ruined. I have tried every stain remover I can find. Be forewarned, don't use if you like your accessories in you bathroom unless they are the same color you are dyeing your hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsM. Denise - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair orangeThis was my second time trying esalon's custom color but I did not get good results. The first time turned my hair a darker slightly orange shade, so I waited at least 8 weeks to try for the second time. I applied only to my roots and followed the instructions exactly, but this turned my roots bright orange even though I had specifically requested that I wanted to avoid that. So unfortunately I won't be using this service anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too redNot happy with this color shipment. Too red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Happy with the color, but it relaxed my naturally curly hair :(I can only hope the effect is temporary, but as of now, I can’t see using it regularly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Surprisingly amazingThis dye has lasted way longer than I thought it would have, and the color is perfect. I have loved this experience and I definitely recommend. 0 of 0 people found this review helpful. Did you? |
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Customers colour kitHelp from the online team results amazing. Also increased hair shine and reduced hair loss. Give it a go you won't be disappointed. 0 of 0 people found this review helpful. Did you? |
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Delivers on Exactly What's PromisedI've gotten more compliments on my color vs. going to a salon and spending 4x as much. 0 of 0 people found this review helpful. Did you? |
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Just what I wanted!!Perfect color!! You all are amazing! 0 of 0 people found this review helpful. Did you? |
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Love it!I love the color that my color artist created for me. They really know their stuff. When I chose to go a tiny bit more red, I explain what I wanted and they changed my formula to the perfect shade. I love my hair color. I used to not color my hair because of a few bad experiences at different salons. With esalon, I brighten up my shade and know it looks great. 0 of 0 people found this review helpful. Did you? |
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love the colorColor is awesome and easy to use!! 0 of 0 people found this review helpful. Did you? |