|
Custom Colour Set
|
67,695 Verified Client Reviews |
|
Sort by: |
|
No saturationI'm actually cancelling my order because I've tried it twice now with adjusting the color, and I still wash my hair one time, and the color is gone. I'm very dissatisfied. I think I would do better with using Sally's or Amazon and picking my own hair color. I'm very very dissatisfied. I wanted the blackest black, and after the initial wash, my hair is still medium to dark brown. Won't be doing this again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAshley- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Shady companyGot a second order in the mail today. They claim I ordered it. I didn't. They claim that when I filled out their questionnaire I said I would like to color my hair every eight weeks. I don't. they can't show me the questionnaire. Sarah C answered me with a NOPE when I asked to see my records. Don't get scammed by eSalon. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheri- Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Too DarkI wanted to cover the gray root on the color that I had. I selected the correct colors. Changes were made based on a very, very, very, old photo that was still in the system. Please brighten up my look to match the current pictures I've sent. I also want to add back in the highlights that were covered up by the last color treatment received from e-salon 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDawn- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
To much moneytold the price is going to change... I want to cancel everything 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngelo- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Kept me covered in covid and beyond.Thank you for your wonderful product. I have recommend it to my girlfriends while the salons are functioning like speakeasys in prohibition era. 0 of 0 people found this review helpful. Did you? |
|
Color is PerfectLoved the color and how easy it was to apply. The How-To videos really help. 0 of 0 people found this review helpful. Did you? |
|
Love it!The color is perfect and hasn't dulled! 0 of 0 people found this review helpful. Did you? |
|
awesomeawesome color 0 of 0 people found this review helpful. Did you? |
|
BeautifulSo easy... Made changes and it was so easy 0 of 0 people found this review helpful. Did you? |
|
Color is great.Finally perfect for my fall look i was wanted. 0 of 0 people found this review helpful. Did you? |