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Custom Colour Set
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67,589 Verified Client Reviews |
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No place to add a comment.Didn’t cover my gray There is no place in the ordering pages to add a comment. No place. I want a darker Brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We sincerely apologize that the color did not meet your expectations. Your feedback is valuable to us, and we are committed to improving our products daily. We look forward to assisting you in achieving hair perfection in the future. |
Red and medium brownMy hair did not turn a dark chocolate brown. Its a medium brown with red. I did not want red. I wanted a violet undertone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sarah, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I am blown away by the incredible results!WOW! I can't believe how perfect my colour turned out. I was concerned this would be a gamble, but it was easy to apply, and the kit included everything I needed. I was so impressed by the presentation and detail of everything. My colour is nicer than it has ever been in a salon. I am thrilled with the results. I am a customer for life! Thank you to Tara, the fab colourist who mixed my kit. I love it!! 2 of 2 people found this review helpful. Did you? |
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Lovely colourVery happy with my custom dark blonde shade. 2 of 2 people found this review helpful. Did you? |
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Color was good, gray coverage was awfulI spent an hour meticulously ensuring every hair I have was covered with dye. I followed the instructions to a T and was really sad to see most of my grays weren’t covered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrienne- We are sorry to hear that you were disappointed by the gray coverage of your recent color application even after carefully following instructions. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Impressed with this!Really happy with this company, tailor made hair dye, lovely recyclable packaging with clear instructions. It hasn’t completely covered my greys but way better than other brands and they are hardly noticeable now. 5 of 6 people found this review helpful. Did you? |
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Beautiful Color / Perfect HighlightsI love this color it has the perfect highlights of gold in it so subtle and beautiful it's just gorgeous and luscious. My hair dresser thought that my hair color was too dark but after washing it out she loved the color and couldn't believe that it was ordered online. 11 of 14 people found this review helpful. Did you? |
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Hair colourGreat experience from start to finish. I sent my photo and picked my colour and I was advised the colour I selected was too dark, and another colour was getting made up that they think would suit better, but if I wanted to go to the colour I originally selected I could free of charge. I used the colour that they selected and wow. Beautiful colour, my hair is shiny and looks great. I can't achieve this even going to a hairdresser. My first time using and I won't go back. Saving myself a fortune. 0 of 0 people found this review helpful. Did you? |
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Pleasantly surprised.I was dying my hair and it didnt seem to be turning a darker color while I was applying. So I freaked out(it was not on the full 30 minutes). Washed it and I was so surprised. It covered the gray, made roots lighter and mesh with the rest of my hair I actually love it. I didnt even use the whole application either. I thank you and need to have more faith in you all taking care of me. 0 of 0 people found this review helpful. Did you? |
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Does not lastI have enjoyed getting my hair color to what I desire and the stylists have been great adjusting my color however it does not last. I get the permanent color and by the second wash the color is 75% faded even when using color protecting products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlessia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not last. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |