67,709 Verified Client Reviews |
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Perfect xThis is my second purchase and I have to say esalon have been fantastic. I contacted them to adjust my colour as the first try did not come out very even due to colour build up. They listened and adjusted colour and it is perfect and even. It coloured greys really well (even though I did miss a few) Thanks esalon xxx 0 of 0 people found this review helpful. Did you? |
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Loved My Color!!I got so many compliments about my hair color when I used esalon. Loved the way my hair felt too 0 of 0 people found this review helpful. Did you? |
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Great productGreat product, easy to apply, lasting color, reasonably priced. Excellent customer service. Will continue to use. 0 of 0 people found this review helpful. Did you? |
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2nd Time a CharmThe first kit i recieved was okay but needed tweaking. I told my personal colorist and she did my 2nd kit with a few changes. I did my color last night and I am extremely satisified. Its so great to color my hair and not have to worry if the color is going to be all wrong. Im extremely satisfied. Thank you. 0 of 0 people found this review helpful. Did you? |
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Adjusted colorLove the adjustments in tone and color. My hair felt much softer this time around. 0 of 0 people found this review helpful. Did you? |
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Great permanent hair colorcovers my grey very well. My hair has little to no visible damage. The color match is always spot on. I'd give five stars but the developer smell is a little overwhelming. Happy with everything else. 0 of 0 people found this review helpful. Did you? |
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Color Good, Process EasyI liked the color recommended, and although there were a few steps required to achieve the color, the result was satisfactory. My only concern was the inability on my part to color the gray adequately. I wish there was a better method to achieving this. 0 of 0 people found this review helpful. Did you? |
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Absolutely TerribleBy far the worst hair colour I have ever used. The smell of what I presume is ammonia was so strong that it made my eyes water and I had to open all the windows in the house, it was a struggle to keep on for the recommended time because of this. I had requested to lighten my hair but instead it came out a few shades darker, the colour is very flat and has an orange tinge to it, there is absolutely no shine whatsoever. I’ve washed my hair 3 times since colouring with a clarifying shampoo to try to fade the awful colour, but my hair still stinks and it’s unbearable. So disappointed I will definitely never buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey S. - Thank you for your feedback! We’re so sorry to hear that you have had a disappointing experience with your hair color. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unfortunately, the results were disappointingThe roots were the same color but it turned out off black. Additionally, the gray coverage started seeping thru after 4 days. My goal was auburn. I am going to pass on future orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWandra - Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
could not open the colour bottle!Came in a nicely presented box but that was it. When I went to colour my hair I could not open the colour bottle despite using all sorts of gadgets; it was wedged tight and was unopenable. As I was all set up to colour my hair with my new Salon product that I was looking forward to using, I wasn't about to be defeated so I made a hole in it & got some of it out into a bowl. Having followed the instructions to the letter the end result was disappointing, the colour was far lighter than anticipated & didn't cover the grey round the edges at all. The fumes from it nearly choked me, went in my eyes & throat. I wouldn't recommend this product at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGood afternoon - We appreciate your feedback here at eSalon! We’re so sorry to hear that you have had a disappointing experience with our product. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |