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Custom Colour Set
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67,709 Verified Client Reviews |
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Love my color, the ease of use. ESalon is a great company to work withOK, COVID had us all on locked down and challenged us to explore our hidden talents. I am so glad I found ESalon, and thanks to their helpfulness to get my color right, I no longer look in dire need of my hair dresser. The trick for me was viewing the How-to videos. The first time I applied my hair color was a little more challenging than the second time. A word of caution- Do complete all of the steps, specially the last step, it makes a world of difference on the end result. ESalon is a great company to work with. 0 of 0 people found this review helpful. Did you? |
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It arrivedIt got held up in shipping for like, 2 weeks but it did arrive and it looks awesome, so, thank you! 0 of 0 people found this review helpful. Did you? |
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CoverageBefore using eSalon I would have to use 2 packets to cover my hair but now I don't, people also comment on the colour and how nice it is 0 of 0 people found this review helpful. Did you? |
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Wow awesome colorI have so many people stop and tell me they like my color 0 of 0 people found this review helpful. Did you? |
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Smellcolor is good but do not like the smell 0 of 0 people found this review helpful. Did you? |
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Great color and shine!My beautician applied this color and we both liked the kit and results. However, beautician says she can duplicate the color in her shop and its not necessary for me to buy kits since I am not coloring my hair anymore. Thank you! 0 of 0 people found this review helpful. Did you? |
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Color too darkWhereas my color had been perfect the two previous times I did it, this time it was too dark. Since I followed the directions to the letter, I can only assume that the formula was mixed incorrectly. I have been using a clarifying shampoo for the past two weeks to lighten it, but it is still too dark. I’ll keep trying, but it is discouraging. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedFor the second month in a row I did not receive a conditioner...just 2 shampoos...WHY??? I like your conditioner....is this how it is going to be from now on??? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as good as last timeI didn’t get the second bottle for the ends of my hair and it didn’t color my whole head and has already started to fade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not greatGrays were still prominent and color looked the same as it was prior to coloring 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |