67,589 Verified Client Reviews |
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ExcellentI have been using this colouring for 6 years and it is still excellent. 1 of 1 people found this review helpful. Did you? |
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Nice colourPleased with color am going to reorder 1 of 2 people found this review helpful. Did you? |
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Beautiful copper redI absolutely love this color. Let's lock it in for a while. But I hate the shampoo and conditioner. I need a refund 0 of 0 people found this review helpful. Did you? |
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Still too copper redI have uploaded two photos to show the tint of the color … the photo with the really long hair is from years ago at the end of the summer after my color had lightened and it is still darker than the second photo I uploaded tonight. I love the shine and coverage of the color but I wanted to go dark chestnut brown to cover the brassy copper red from the last color I was sent. So I need a dark toner or start from scratch again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that your color result turned out more copper/red than expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
Didn’t cover grayI have thick course grays. I saturated it and it did not cover it. I think it would be okay if you have fine hair. I’ll have to dye it again to get those grays covered! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent.I received three compliments on my hair color within the two weeks following the process. When I told them I colored my own hair, it was scrutinized and these folks were amazed. Jennifer B. has done an excellent job with the color mixing and directions. I am so pleased. It is a worth the little mess, hassle and time doing your own coloring when you get the results you want. I love my color, it looks natural. Thank you. 4 of 4 people found this review helpful. Did you? |
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Color is natural looking!Thanks to Jennifer answering all my concerns, I changed from permanent to semi-permanent and hope it works better for me, time will tell. I was tired of the demarcation line once the next time for coloring came around. I also thought the permanent color seemed to harsh and not quite the right color I was looking for. I used the semi-permanent color this weekend and am quite pleased with the outcome! 1 of 1 people found this review helpful. Did you? |
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Doesn't cover my most stubborn grays.My gray hair is primarily in the front of my ears. No matter how long I leave the brown dye on, when the shampoo is over, the hair in this area is not brown like the rest of my hair. It's a very weak shade of brown that's mostly gray. Within one wash it's back to fully gray. Disheartening. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect matchMy custom color set came super fast and was packaged beautifully with everything I needed to do my hair at home. The color itself was a perfect match to what I had been having done by a professional, but at a fraction of the cost. The directions are very thorough, but they do offer an abbreviated version if you’re not a total beginner. I followed the quick instructions and my hair turned out wonderfully blended and feeling very soft and happy again. I was curious about the staying power, as I’ve had trouble in the past with red shades, especially now that I’m older. I shampoo no more than needed in warm water, but not as hot as I typically like my showers, every other day. Dry shampoo if needed in between. I have had thinner hair since having twins at 35. So far, the color is staying great! Shiny, vibrant. It’s gorgeous. I’m looking forward to getting my second box to see how the next process goes over from there. Definitely much cheaper than what I had been doing. I had no issues there, but definitely needed to find some ways to budget and this has been a lifesaver! Highly recommend! 2 of 2 people found this review helpful. Did you? |
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I was sceptical, but the result was great!Very happy with my personalised colour! I was hesitant applying it, but the result was great. eSalon has gained my trust. Easy and clear instructions and very natural colour. I have many grey hair and I ordered a colour without ammonia. Very good coverage (not 100%- which was expected) and my hair left soft. Many thanks to Katharina who made my colour! 1 of 1 people found this review helpful. Did you? |