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Custom Colour Set
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67,589 Verified Client Reviews |
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Lovely colour.Really loved this colour, delivery was super quick and this product is so easy and straightforward to use! 0 of 0 people found this review helpful. Did you? |
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AmazingI love love love my color , even my husband liked it !!! Thank you thank you thank you so much ! It rocks 0 of 0 people found this review helpful. Did you? |
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Colour matchPerfect colour match very gentle on hair I am extremely pleased with the results and will continue using this product 0 of 0 people found this review helpful. Did you? |
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Please stop auto shipNot for me. Please stop my auto ship. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We apologize that your hair color wasn’t what you expected. Upon reviewing your account, we see that you have already worked with a customer service agent to resolve this matter. Please let us know if there is anything else we can do to help! |
The color faded after a couple weeksI loved the color initially. It was even looking and the perfect copper color. but after two weeks it’s brown again and my grow out still didn’t hold the dye so it’s also visible like it was prior. It just looks like it completely washed out and is back to the way it looked before I dyed it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaitlyn- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Fantastic color, great quality!I'm very happy with each purchase. Special thanks to Romina for getting the color just right! 0 of 0 people found this review helpful. Did you? |
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Awesome colorShout out to our colorist! The color is exactly what we wanted and she did it from a picture and short phone call. Amazing. Thank you Zinali. 1 of 3 people found this review helpful. Did you? |
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developer leaked all overOne of the hair color kits of 2 sent to me had leaked all over inside the package and I didn't notice it until I went to use it and therefore could not color my greys and when I tried to contact the company to get a replacement asap I was unable to contact anyone on chat or email. Very dissatisfied. I waited 20 mins on hold for chat and noone addressed me at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
spillthe color leaked all over the box when i opened it was a complete mess hopefully turns out after using it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that your order was damaged in transit. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with the appropriate solution. Keep an eye on your inbox for more details. |
The perfect copper 👌🏻🧡I’ve been trying to get this exact shade of copper since going to a top salon 13 years ago for my wedding. Numerous hairdressers, always looking a bit pink and not right. It’s taken a few tweaks but now I’m so so happy with it!!!! 4 of 4 people found this review helpful. Did you? |