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Custom Colour Set
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67,726 Verified Client Reviews |
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Good colorThe color is prepared to your choice, and if it’s too dark they lighten it, if it’s to light they darken it. Might take a few tries but I liked that they do listen to your opinion unlike going to get it done at a salon and getting color done to the hairdresser”s choice. Only four Stars ⭐️ bc I had to go back and forth and I’m still trying to get the perfect color. 0 of 0 people found this review helpful. Did you? |
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Ok productColor fades away fast however it doesn’t damage you’re scalp or hair. 0 of 0 people found this review helpful. Did you? |
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Really like the colorI really liked the last kit I got, however with this kit I did not get a brush or two sets of gloves. Should I have saved the brush? I do like the hair dye very much. The color lasts longer( doesn't fade or change color, better than the color they use at the hairdressers. 0 of 0 people found this review helpful. Did you? |
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Not for meDidn't opened the product. Too dark? Are unopened bottles returnable? Would like a lighter color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTatiana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair became redThe tone made my hair more red and did not cover all the greys despite using it for 5 minutes more than recommended. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not HappyThe color was not dark enough. My hair looked ashy I usually use a product that leaves my hair jet black and shiny. My husband even noticed the dullness of the hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color not noticeableI was very excited to use your product. But disappointed when I had to stand in the light to see the red in it. My friends didn’t even notice I had put a color in it. I’m hoping this other color will pop 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVivian - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesnt cover grey hairThe colour didn't cover my greys. The colour didn't even show on my natural hair which was disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJahan R. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not worth itNo better than Loreal for the money. Shampoo which was part of the instructions and should have been in package wasn't there. Not a good first impression Will not have a second impression. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not good colourColour was too strong. I tried it twice more but each time asked for changes. I’ve now given up with it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsA D. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |