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Custom Colour Set
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67,726 Verified Client Reviews |
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Great colorDownside is the smell. After coloring the smell of the color stays really strong in your hair 0 of 0 people found this review helpful. Did you? |
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Love it - 2nd time was the charm!the first color I applied was too ashy and dark. It faded nice over about 9 weeks. I was scheduled to get my second color at 12 weeks, but changed it.to a closer date. I adjusted it for a little more warmth and bam, just right. Love it. I was recovering from a bayalage color that I was over, it has been lock down, everywhere has been closed. I have tried another brand that is common in FB ads, but the color choices weren't right, so custom color was great- I loved the fact that they give such specific easy to follow directions. Its just like a salon at home. 0 of 0 people found this review helpful. Did you? |
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base colorwas a great match to my base color thanks for the suggestion the color I had picked out was too dark 0 of 0 people found this review helpful. Did you? |
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Recent Dye JobWith the pandemic lock down and our province was the worse, shutting all borders on March 11, I kept meaning to dye my hair and had actually two shipments come in but when the only place to go is the grocery store and the pharmacy, why bother, put a hat on! Then you think that with the hairdresser not open to cut your hair, why dye hair that you wont be keeping. Well, finally, the hairdresser opened and by the time she was finished, I discovered my hair was now gray, white, blonde and black. She said to wait and see if maybe I would prefer it that way. Well, I got a call to go for a cat scan that had been postponed and thought oh god, no way I can go to the hospital looking like that, they would admit me for sure because no one in their right mind would go out looking like that, so out came the dye. You know, I seriously didn't know if all would be dyed ok, but I did have more dye if worse came to worse. I have been a customer of yours for many years but didn't think in that drastic a case, it would cover the many colors involved. I shouldn't have worried, everything came out perfect!! I look human again and my hair looks great!! I wish I had more places to go though to show off, but we are still unable to leave the province without going into quarantine and living in a tourist town with no tourists, there is no place to go but I am thinking that maybe after my appointment tomorrow, I will get out my bike and peddle my ass around town to show everyone my hair (without the baseball cap). I am so happy I switched to you because I am totally certain that one dye job with someone elses product would NEVER have done this so well. Thank you! Marcelle 0 of 0 people found this review helpful. Did you? |
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Custom colourDye aready fading, disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren J. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grays not covered all the wayPatches of gray where left around my hair. Strong Odor. Loved the smell of the shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
still a little too warmcan you tone down the warmth please, it is a little too brassy. My hair also feels badly out of condition since using these colours? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie G. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not effective coverage over grays.Followed instructions to a T, left color on 35min, and the greys are showing through. Used medium brown. Been successfully coloring my roots for years. The stain remover does not work on skin, but does work on countertop. I will say packaging is lovely but who cares if product doesn't work. The internet reviews about this product being #1 are based on packaging not product effectiveness. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GrayDid not take way my gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover grey hair completely this timeThis kit did not color my grey hair completely this time followed instructions exactly as package said 😢 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |