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Custom Colour Set
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67,726 Verified Client Reviews |
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I love itThis is going to be my second order. 0 of 0 people found this review helpful. Did you? |
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Didn't seem to work very wellI chose medium blonde, which seemed very accurate for my hair color, and copper tones, which I've always wanted to try. After finishing the whole process, you can barely see the copper at all and my hair looks lighter for some reason. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuri - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
RedThe product works well. It washes out so fast. I didn’t get good coverage but that was user error! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Medium brown turned blackI struggled getting this shade even. Some areas feel like there isn't enough coverage and my ends are nearly black. My hair is really long right now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I loved the colorneed to re-order this product 0 of 0 people found this review helpful. Did you? |
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Color is natural and lastsYou just need to work with colorist to tweak the color a few times nd also I leave the dye on longer than it says for better gray coverage. 0 of 0 people found this review helpful. Did you? |
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Loved how easy it wasloved how easy it was to color and it has lasted just as long as it does if not longer than when I go to the salon! The only part I did not like is the root color came out to be a totally different color then the rest of my hair assuming because of my gray hair. 0 of 0 people found this review helpful. Did you? |
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Wonderful rich colorThe color was really wonderful. Really rich dark brown color that I love. It just did not color my gray. I only have about 8 lol. 0 of 0 people found this review helpful. Did you? |
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Removed the brassy tint!!Very satified! 0 of 0 people found this review helpful. Did you? |
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DisappointedI really wanted to like this. The ordering process was simple, the products arrived in a reasonable time and everything was packaged nicely. The directions were straightforward and simple. I truly expected everything to go smoothly. Unfortunately, the results were a disaster. I requested a dark blonde shade to even out my growing partial highlights and get rid of my roots. What I got instead was a bottle that said dark blonde but in reality turned my hair into a medium orangey brown! The color is awful and nowhere near the results I expected. I would have been better off using a box color. I'm extremely disappointed! Edited to add: I will amend this review as soon as a fix is received. Fingers crossed all goes well! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |