67,589 Verified Client Reviews |
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GreatMy hair looks and feels great. Great and easy to follow direction. 1 of 1 people found this review helpful. Did you? |
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Very pleased with my first colourDyed my hair with my colour for the first time very happy with it hair very shiny soft 0 of 0 people found this review helpful. Did you? |
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Absolutely Love!The color match was spot on and it was easy to apply. Love love love!! 0 of 0 people found this review helpful. Did you? |
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Best colourI was so happy with the colour match! Exactly what I was looking for an it’s so nourishing for my hair! 0 of 0 people found this review helpful. Did you? |
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My colorPerfect! I could not ask for better. 0 of 1 people found this review helpful. Did you? |
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Covered grays for 3 1/2 days!Looked good for 3 1/2 days! Not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not last. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong colorI asked for a dark brown color with violet. My hair was already dark brown but I wanted to cover greys and add to it. The hair color I got lightened my hair and gave me a brassy look. Also some of my greys were not covered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Brianna, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColourColour is lovely and vibrant 0 of 0 people found this review helpful. Did you? |
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LOVE IT!I adore eSalon, the colorists help, the packaging was a neat lovely touch and most of all the color options!! Easy to use with clear instructions. 10/10 !!!! 0 of 0 people found this review helpful. Did you? |
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Not what I requestedThe colour was not what I requested. It was way too dark and a different shade. It was not auburn but a dark brown. Product was nice and my hair did look glossy….just a shame that it wasn’t the colour in requested 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise G. - Thank you for your feedback. We're so sorry to hear that your hair colour didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |