|
Custom Colour Set
|
67,726 Verified Client Reviews |
|
Sort by: |
|
Amazingly impressed!I wasn't really sure what to expect and was very nervous but figured, hey - in these COVID worrying times, if it was a disaster, did it really matter? The results were in my opinion, and for my customised set, perfect. Any grey was completely covered and the colour blended in perfectly, I was amazed, I don't know what I expected but it really was great and as good as when I walk out of the salon. But there are cons. The application is tricky and not for the feint hearted. I have good experience with hair and I found it challenging - any video you watch of someone doing it makes it look simple, it isn't and if you have someone you trust to do it with you that might help. Secondly - the smell of ammonia, I wasn't expecting that old-fashioned hairdresser smell, just mentioning that. Thirdly - the feel of the hair after it was washed and before using conditioner was alien to me; it was very dry and how bleached hair feels. Once conditioned it was ok and with each wash it improved until I didn't notice it anymore. And finally, a warning; I decided not to stand in the shower to rinse it off and thought it would be just as easy to bend over the bath. The mistake here is that when following the procedure to work the solution through to the ends for 2-3 minutes, what I didn't realise was how much it was splattering the sides of the tub and surrounding area. By the time this had dawned on me, the colour had stained the acrylic bath. It took a slightly abrasive cleaning product for me to remove the stain from the bath - which left some residual implications on the surface - and some colour that splattered onto a blind I was not able to get off. Just be aware, although now I'm wondering what effect the dye might have on the base of my shower and the sealant. I'm hoping the continuous running water from the shower will stop this from happening. So, overall and in spite of the above, I'm still giving 5* because the colour is amazing and that's all that mattered :) 0 of 0 people found this review helpful. Did you? |
|
Perfect matchWill oder it again 0 of 0 people found this review helpful. Did you? |
|
My thoughtsThe packaging was lovely and so was the product and finish. The down side was I had to use my free bottle as well to get the coulor how I wanted it. 0 of 0 people found this review helpful. Did you? |
|
Hair colorProduct covered up my roots. I wish I would’ve chosen a color with more red tones in it. 0 of 0 people found this review helpful. Did you? |
|
Good colorNo hot roots . 0 of 0 people found this review helpful. Did you? |
|
Great productpleased with how the colour turned out but was hoping for a lighter colour. It turned out light brown instead of the requested golden. 0 of 0 people found this review helpful. Did you? |
|
DisappointedColor came out uneven. Roots are a less intense color than the ends. All over blotchy effect. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not very goodFast shipping but the color turned my hair a reddish brassy color instead of lighting it to blonde, had to have it professionally fixed will not buy again 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAngela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was okay. So much promise but just okay.First thing, they indicated that they’re going to send a brush with the kit, and that never happened. No brush with the kit. Good thing they included gloves. It’s like my kit was packed in a hurry and I get that. I just didn’t like that they say too much nice things about the the product but didn’t hold up to their word. There’s not much difference really with just using retail brand hair color.. The color and texture of my hair is the same. If there are changes, they’re barely noticeable. There’s so much promise on the product but it is just okay. I will be going back to my organic hair color. At least, I don’t have to expect more and still get awesome results as compared to this. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarmina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection! |
Terrible colorI had specified that I did not want any Red or Gold in my color. I actually prefer beige, ash Unfortunately the color is so so red. It’s terrible. I will definitely cancel 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |