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Custom Colour Set
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67,726 Verified Client Reviews |
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ColorMy color turned my hair orange, I was disappointed. Also I ordered the kit and the very next day saw that I could get the kit for $10.00. I tried to cancel my order and no one would respond. I will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLois - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color made no change to my hairI specifically asked for a color that would make my hair lighter by a shade or two, but this color did nothing. I didn’t order dark brown, because my hair is dark brown. I wanted a lighter auburn color. I received the wrong color for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaleeha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesnt cover gray hairDid not cover up my gray hairs!! Would not purchase this product again. Strong smell. I'll stick with Madison Reed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAimee - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope you are able to find hair perfection! |
So much better than I expectedI never write reviews, but I am so satisfied with how my hair turned out that I had to! The color is precisely what I wanted, and may be even better than what my colorist does. The price is fabulous and I will be saving hundreds of dollars now! I am a customer for life! 0 of 0 people found this review helpful. Did you? |
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AmazingThis product is totally amazing. 0 of 0 people found this review helpful. Did you? |
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My colorI love love loved the color sent! Don’t change a thing!!! 0 of 0 people found this review helpful. Did you? |
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WonderfulGreat product and super accurate with the color! 0 of 0 people found this review helpful. Did you? |
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Color is beautifulThis was the easiest process to color my hair. I was nervous about doing it myself but e-salon made it easy. From answering the questions for customized color to ease of application with the brush, I was extremely happy with the experience. The color is just beautiful. I will absolutely do it again! 0 of 0 people found this review helpful. Did you? |
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Great color!I loved my color. I have very long hair and had plenty of formula to cover it all completely. The color has lasted very well also 0 of 0 people found this review helpful. Did you? |
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Worked greatThe color was perfect 0 of 0 people found this review helpful. Did you? |