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Custom Colour Set
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67,589 Verified Client Reviews |
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Purple?My colour set was supposed to be dark brown (red copper). Not at all delighted to have followed instructions, and end up with magenta roots wherever I had grey, and then no evident colour on the rest of my hair. The top of my hair has ridiculous purple streaks that abruptly stop, and then my regular colour starts. Thankful I ordered a demi permanent bc it's really bad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Definitely not in the blonde familyI ordered a dark blonde and this turned out into a very dark brown color. I couldn't be not disappointed and not I'm stuck with a super dark color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My colorI have had so many compliments on my hair color! E-salon provides everything I need to get a professional look. I highly recommend! 3 of 3 people found this review helpful. Did you? |
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Too lightWas hoping for a darker color. Somewhat depressing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tammy, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover all grayDidn’t do a great job covering the gray hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great hair color the toner ruined my hairI have never had a disappointment with my hair color. The toner I got with my last order changed my hair color to a awful red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect and consistent!Perfect and consistent! 2 of 2 people found this review helpful. Did you? |
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KitThe kit is really good but was dissspointed with colour. It was supposed to be light brown but it came out as very dark brown. 0 of 0 people found this review helpful. Did you? |
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Nice but not dark enough at the roots for meThe end result was ok but I’ve had better 0 of 0 people found this review helpful. Did you? |
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AmazingThe colour is beautiful, I’m in love with this company. They’re amazing and the best hair colouring I’ve found ever, I’ve been dying my hair since I was 12! And this has to be the best one to date! 5 of 5 people found this review helpful. Did you? |