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Custom Colour Set
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67,740 Verified Client Reviews |
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Very unhappy with the websiteI accidentally ordered root touch up when I wanted an all over color. I'm happy to order again but this website will not let me change my custom order and will only let me order the root touch up again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBelen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the service color okPurchased this to go from my bright blonde back to bit darker of a color. My colorists really was amazing at explaining the process and suggesting my color fill. I just don’t feel that the color really pigmented enough. I have reached out so hopefully my colorist can get me corrected into something I’m a bit happier with but I will continue to try with esalon as I am so impressed with their shipping speed and service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still not what I wantedI wanted alittle more ash when I re did my plan, but there was no difference eyween the first time I ordered and the second, it’s still too light and alittle brassy it’s ok tho it’s never gunna be just right, thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OrangeIt turned my hair orange. I would try a darker shade next time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Maybe my mistakeI guess I filled the questions wrong I got my natural color which I wanted to darken. My gray is now pink. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Covered gray but...My stubborn gray hair that is coming out around my face was fully covered. However, the ash medium brown had more red tones that were slightly brassy than it was ash for me. With my skin tone, the “redder” the color the more it “washes” me out. I have been using purple shampoo to help tone it down as much as possible. Update: The color correction I purchased on April 8 I finally used today April 24, after taking recommendations to use a clarifying shampoo. I have been doing this for about two weeks prior to dying. Today my hair is more brassy and more orange!!! I decreased my stars to one star for awesome gray coverage. My hair has never been red or on the orange side naturally. I just doesn’t understand why my hair doesn’t like this product. Initially I was wanting a cool ash medium brown and it never went there. I think after a week or two I might just go back to L’Oréal to get red and the orange mess out. I’m so heartbroken. I really wanted to like this product. The problem with L’Oréal it doesn’t cover my gray as well. My hair is naturally dark medium brown. This color just washes me out and I look tired and worn out. 0 of 0 people found this review helpful. Did you? |
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The color was a darker than expectedLoved how it was sent although the color was off a little to dark. Adding to my review: I have stuck with this for a while now I really love the permanent color does not fade out but when it comes to coloring my new growth greys I think I am about done, I have tried and tried but nothing no grey coverage at all around my face line, I tried no stain guard, extra time on the roots nothing works, another problem I have is never getting a email back when I send one, I had ordered the highlighter-but decided not to use it I emailed several times telling them but still got the orange color the net order. I am giving one more try then if not right im gone. 0 of 0 people found this review helpful. Did you? |
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Shelter in place, no problem with eSalon!I've been using eSalon for years now. I love it so much and the color is always just as I want it. If I ask for a little more red, that's what I get. So easy and such a great value. During these crazy times of sheltering in place, when my other friends can't go to a salon to get their color done, I am still getting my great color. Thanks so much! 73 of 80 people found this review helpful. Did you? |
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AmazingFrom start to finish my hair colouring process has been simple. After years of going to a salon and spending £50/£60 every time I’ve been converted to home colouring. The colour is vibrant and the instructions are fool proof. The product is amazing and the staff are super helpful. I contacted Esalon because I messed up my order and they fixed it for me, they’re fantastic. I can’t fault anything at all. Thank you so much 😊 0 of 0 people found this review helpful. Did you? |
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My first order!I love this color and formula! The grey coverage is by far better than others I've used in the PAST! I love the color itself, the kit was easy to use and my hair is soft and healthy. The color hasn't faded and my grey is still completely covered. Will stay the course! Thank you. 0 of 0 people found this review helpful. Did you? |