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Custom Colour Set
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67,740 Verified Client Reviews |
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Not the desired colorI ordered a pearl mahogany color after I read a review recommending this product. While the instructions were easy to follow and the product was very gentle on my scalp (I usually have issues with dyes stinging and itching), my roots, which were quite prominent with my previous hair color, are the just as dark, while the dye is not nearly as red as advertised. The color is more of an ash brown. This would absolutely be a product that I recommend to others if the color has been correct. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJazmin- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover grayI was very disappointed that my color did not cover my grays. I have a pixie cut and it made it even more noticeable. I will not be purchasing this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheri M. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
This was supposed to lighten my hair and it made it darker!I followed all the instructions carefully and fully. This did not lighten my hair a couple of shades as promised. It made my hair noticeably darker. If 20vol developer isn’t strong enough for some people’s hair, that should be better acknowledged on the site! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLillian- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color & coverage!My color came out wonderful! Great overall coverage. Colors my grey! Love the instructions and samples. Definitely re-ordering. 0 of 0 people found this review helpful. Did you? |
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ImpressedCan I say I’m impressed!! You nailed my root color. I was so afraid to do my hair. But since we’re quarantined I took the chance. I have never done my hair from a box. I’m so pleased that I’m doing my roots from now on. Thank you hair colorist Danielle. 0 of 0 people found this review helpful. Did you? |
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WOW!I received my first delivery yesterday and sceptical as ever I decided to dye my hair today. The results are amazing. I feel ten years younger and look even better! Thank you Esalon. You've made my day! 0 of 0 people found this review helpful. Did you? |
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Super impressedI’m a salon girl but this pandemic got me feeling adventurous...this is a great product. Ease of application, availability of personal stylists for consultation and quality of color have me contemplating color at home from now on. A+ esalon.com 0 of 0 people found this review helpful. Did you? |
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Great colorLove the color and the fact that my hair specialist is able to change the colors for me as I want. I’m usually a drastic color changer and have fallen in love with the color I get. 0 of 0 people found this review helpful. Did you? |
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Wonderful productEasy to use and leaves my hair looking fresh. 0 of 0 people found this review helpful. Did you? |
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Excellent productGreat color. Exceptional cover on grays. Color stats for long periods of time. 0 of 0 people found this review helpful. Did you? |