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Custom Colour Set
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67,740 Verified Client Reviews |
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GreyThis color was perfectly matched and I loved it. However it did not cover my gray as well as a salon color or even drug store box color. I tried to get back on to my account to tell my colorist this but there was no way to send her a message. Disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky E. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not satisfied with the grey coverage and the miscommunication, however we are pleased to know that overall you are happy with your color. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didnt cover greyColor was ok but didnt cover grey for more than a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin G. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedVery disappointedI asked for more mahogany to be added to my color and they didn’t add any its even lessSo I’m not gonna even use the box I was just send I’ve used it twice before and I was unsatisfied. I gave him a third chance and they didn’t do the right one I hate to complain but very unhappy with the results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrittney R. - Thank you for your feedback. We’re so sorry to hear that you were not satisfied by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
First TimerThanks for the clear instructions. I was pretty nervous as I’ve only ever been to a salon for a colour. I was so worried I’d go orange or green, but the result is lovely and natural. Thanks so much. Easy instructions, great tips. 0 of 0 people found this review helpful. Did you? |
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Great coverage good conditionNot a harsh colour in fact I was worried about dying my own hair but due to the virus I had to , it covered my highlights but didn’t make them disappear all together which was great . My hair is very soft too x 0 of 0 people found this review helpful. Did you? |
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My satisfaction ReviewI was totally Happy with the color, and I get a lot compliments on it as well and where did I have it done. I will not go to another salon until I have to. One thing I've notice my hair has a silky softness about it. 0 of 0 people found this review helpful. Did you? |
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Very pleasedPerfect color. Easy on hair 0 of 0 people found this review helpful. Did you? |
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Great hair colourThis colour was everything I wanted. I left a note before order to say exactly what I wanted and the colour came out perfect- the exact shade. 0 of 0 people found this review helpful. Did you? |
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My first experience with ESalon was during the Covid19 pause and it was good!My Esalon order came on time, was fairly close to my color and was easy to use with the instructions provided in the kit. The color is very good considering I ordered online. Just reordered a slightly darker color with a highlight kit! Overall, it's better than the drugstore guessing experience and the quality is higher as well. Coloring your hair takes patience and practice. I recommend. 0 of 0 people found this review helpful. Did you? |
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Perfect color and so easy!Not only was the color perfect but so was the customer service! I set up the automatic order because coloring my hair just became so much easier and SO much cheaper!! 0 of 0 people found this review helpful. Did you? |