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Custom Colour Set
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67,740 Verified Client Reviews |
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Great Job!This was the best one yet!! So my hair is so shiny and I love the color... Thank you much Cheryl 0 of 1 people found this review helpful. Did you? |
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GraysLove the color I got. Turned out perfectly. As far as my gray roots, it didn't last as long. Color started to fade after afew shampoos. My gray roots are really resistant to color. I will continue to use this product. Love it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy Z. - We appreciate your feedback. We are happy to hear that you are happy with your color. Please keep your eye out for an email from us for your next steps! |
Did not workI was going for a full blonde but my roots turned orange and the rest of hair stayed the same. I really liked the shampoo and the conditioner though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaggie O. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not Dark beige blonde, but reddy brownI have light brown and grey soft regrowth from highlights. I ordered dark beige blonde. Followed instructions exactly, left with reddy light brown tinge. It isn't terrible, it is blended, but it just isn't want i wanted. I really dislike brassiness, so am disappointed that ordering a cool beige tone has resulted in brassiness and is much darker than expected. 1 of 1 people found this review helpful. Did you? |
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Response From Our Expertslouise B.- We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still red tonesUnfortunately your adjustment did not get rid of the orange and red colours now it’s just a maroon red, I Appreciate everything you’ve tried but like I said ash colours are the only colour that works better for me which was my initial choice and which I’ve not been able to try per your choice . I would be willing to try the medium Ashbrown ,my initial choice at your cost. if this is unacceptable then I will just move on. Feel free To send a return label for the unused portion of the other colours thanks Dilip. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDilip K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Medium BlondeThis is my order and I was so excited to color my hair. I was disappointed because some of my gray hair still showing. When I ordered I said 100% gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still had brassy hairAfter my third time my hair was still brassy. I cancelled my subscription. It was very shiny so that’s why I give it two stars. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJillian B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I love itI have NEVER colored my own hair and I was nervous. With encouragement from friends I decided to try e-salon. So impressed with the attention to detail and customer care. I watched the videos and followed the clear directions. I am so happy with my results! My color is just what I wanted and my hair is so soft and bouncy. Thank you e-salon. I’m telling all my friends about this company. 3 of 3 people found this review helpful. Did you? |
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great colorI really love the color. It is better than what the hairdresser was putting on my hair, The texture of my hair is wonderful and the products seem to be so gentle on my hair. 0 of 0 people found this review helpful. Did you? |
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Great productI have been using eSalon for almost 2 years and love the ease of the product. Love the way my hair feels and looks after the process. 0 of 0 people found this review helpful. Did you? |