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Custom Colour Set
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67,758 Verified Client Reviews |
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ColorI love the color so much. I have been looking for a long time for a color that makes me happy. This last one didn’t last as long. But I just upped the time in between. 0 of 0 people found this review helpful. Did you? |
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Brilliant hair colourI have been using Esalon colour for 4 months and they are Brilliant,best colour I have ever had, easy to use, vibrant colour that lasts.I’m so happy I found Esalon. 0 of 0 people found this review helpful. Did you? |
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Amazing multi dimensional color!I’ve used E salon for 3 years and am continually impressed by the natural color I achieve with each application. I’ve recommend the product many times and will continue to be a happy customer! 0 of 0 people found this review helpful. Did you? |
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Satisfied customerI have been a faithful customer for years! The reason is clear, the products at eSalon are high quality, their prices are reasonable, and it's shipped right to my door! 0 of 0 people found this review helpful. Did you? |
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I get good results everytime!Even though I have no idea what I'm doing! I called the esalon customers questions line and I knew what to do ! Thankful! 0 of 0 people found this review helpful. Did you? |
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Still trying to get the right colorStill too dark 0 of 0 people found this review helpful. Did you? |
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Beautiful brownMy hair before was a dull brown but this color gave it life and dimension. The only down side for me was the smell. It was VERY strong 0 of 0 people found this review helpful. Did you? |
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Too DarkI know it is the same color as last time, but my hair got really dark this time. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your Custom Color results were darker than expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Too darkGood morning, I was not happy with the color, it was way darker then I expected. I thought I had relayed this and asked that my membership be cancelled. However, I just checked my credit card statement and see that another shipment is on it's way for over $27. Please let me know how to return the item for a full refund. Please cancel my membership. Thank you. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please cancel meDid not like the color Too light and only lasted about 4 days Please cancel me for everything 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRox - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |