67,625 Verified Client Reviews |
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Cancelled My SubscriptionEven after speaking with the consultants (I am a trained cosmologist) and telling them exactly what I needed and wanted changed, my color was constantly wrong. If I am not going to get the customized color that I am paying such a high price for, I can go back to the OTC brands. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts via email to resolve your concern. Please let us know if there is anything else we can do to help! |
Not right colorIt wasn’t the colors that I asked for and it also didn’t have hardly any of a difference from my natural hair color… most people couldn’t tell I had dyed it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear you experienced no change to your hair color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. |
HaircolorI love, love, love the haircolor. It turned out perfect. I loved the delicate smell and the shine it added to my hair. My hair was dry and brittle but using this kit brought my hair back to life. Thanks so much!!! 16 of 18 people found this review helpful. Did you? |
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PerfectFill out the questionnaire, recieved hair color, it was so easy. The color was exactly what I wanted 18 of 21 people found this review helpful. Did you? |
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Perfect hair color!This came out perfect! I love the color! The color looks the same all the way through my hair! Thank you esalon! 12 of 14 people found this review helpful. Did you? |
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Perfect colorThis was the exact color I wanted for my hair. Application was easy!! I’d like my gray hair a little more colored though. You can kind of still see some of them. But in general: GREAT! 8 of 10 people found this review helpful. Did you? |
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Perfect!The staff re-formulated my color for me after my first try and the next time I colored my roots it looked better than when I go to the salon! Thank you so much, I will be a long time customer. :) 1 of 2 people found this review helpful. Did you? |
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Stray GrayI love this product. I had my stylist apply my color and she gave a thumbs up! Will be ordering on a regular basis. 0 of 1 people found this review helpful. Did you? |
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AMAZING!!!Love the colors!!!! Love the results!!!! Hassle free ordering/ ships on time every time!!!! Professional help is there if needed!!! All i can say is.... I LOVE LOVE LOVE ESALON 0 of 1 people found this review helpful. Did you? |
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Wow!This colour was such a perfect match, which I was worried about as my hair is a very vibrant copper. I don’t think I’ll use my expensive salon again for my colour. Saves so much money! 0 of 1 people found this review helpful. Did you? |