67,758 Verified Client Reviews |
|
Sort by: |
|
DisappointedCame out darker then wanted. Instead of come a shade or two closer to my natural color it was darker then original color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDavid - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
dark ASH (ASH) blondeSupposed 2 b dark ASH blonde, came out dark strawberry blonde-where's the ash??? customer service said they would help, still waiting. If I wanted red in my hair color I would have bought it OTC. Great coloring, WRONG COLOR. The auto ship is a great idea. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectionI love how the color comes out and my hair doesn’t feel too dry or too oily. One word: Perfection 0 of 0 people found this review helpful. Did you? |
|
Lighter colorI wanted a little lighter color and it is perfect! 0 of 0 people found this review helpful. Did you? |
|
Great productDoesn't damage your hair, great on white hair, leaves the hair very shiny and healthy looking. 0 of 0 people found this review helpful. Did you? |
|
Best decision!I bought my first kit about 3 years ago do to my back issues I was not able to go to the salon and sit for a long period of time. This option let me do things at my own pace and take breaks in between. I started going back to the salon a year ago, biggest mistake of my life! I don't understand why but esalons products made my hair so much healthier and soft so here I am again back to buy my own products and do it myself. Best coverage for my grey hair and the shine 🙌😍 I'm sold 0 of 0 people found this review helpful. Did you? |
|
Looking for this color forever!Love this color! Love the volume and shine. The color lasts. 0 of 0 people found this review helpful. Did you? |
|
Great products!!!I'm very very happy with the color and adjustments that have been prepared just for me and my specific preference. The initial color for me was spot on, it did darken a bit after a couple more colorings. I chose an auburn color and as everyone knows reds are hard to maintain. I reached out to the support team and they corrected my formula in less than 24 hours, GREAT CUSTOMER SERVICE!! I couldn't be happier, thank you Esalon for caring so much about your customers😊My hair feels and looks awesome!! No more long days and empty wallets from goin to the hair salon 0 of 0 people found this review helpful. Did you? |
|
The BestThis color is perfect for me. I have an outrageous amount of gray and it covers it all perfectly and lasts longer than other color I have used. I highly recommend the stain wipes, as they got rid of every bit of black dye I got on my skin. 0 of 0 people found this review helpful. Did you? |
|
Sarah does it AGAIN!After tweeking my formula a couple of times, Sarah got the perfect cover for my problematic white roots and thin spots. It still looks great after 3 weeks!! Thank you for your terrific patience Sarah!! You’re the best!! 0 of 0 people found this review helpful. Did you? |