67,758 Verified Client Reviews |
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My colorDid not really like the color this time. Too much copper coloring😢 0 of 0 people found this review helpful. Did you? |
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Very disappointedNot happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Just okI wanted medium brown and it actually turned my hair a reddish brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
BrassyI dont like the color it is too yellow. I cant wait to change the color. My hair feels like straw now too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
WOW!I went out on a limb trying this product and very glad that I did! Very professional packaging, product itself and overall just amazed! Also, the customer service is absolutely amazing!!!! 0 of 0 people found this review helpful. Did you? |
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Love it!!Easy to apply, leaves my hair feeling great! I’ve already recommended to a few friends! ❤️ 0 of 0 people found this review helpful. Did you? |
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Perfect colour and my hair is so softLove it, it was exactly what I wanted 0 of 0 people found this review helpful. Did you? |
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Fab colourEnjoy the personalised touches and my hair feels so soft 0 of 0 people found this review helpful. Did you? |
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ColorLove the color that was custom made for me. Looks like it came from a salon. 0 of 0 people found this review helpful. Did you? |
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Beautiful!My color is fabulous! I’m very satisfied! 0 of 0 people found this review helpful. Did you? |