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Custom Colour Set
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67,758 Verified Client Reviews |
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Perfect colorI’m so happy with this product, the color came great alone with the root spray, love it 0 of 0 people found this review helpful. Did you? |
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Love this productI live the color, perfect match. It last about 5 weeks for me. Only negative comment is the super strong smell. 0 of 0 people found this review helpful. Did you? |
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Idiot proof guideSimple idiot guide to doing my own hair independently. Actually enjoyed colouring my own hair at my own convenience in my own home. My time is a luxury to spend on maintaining my own hair is a treat for myself and my personal relationship with my hair. 0 of 0 people found this review helpful. Did you? |
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Best choice.This color was so much more than I dared hope for. The red I'd had previously wasn't what I had asked for and I didn't like the way it looked with my skin tone. After a few emails and photos with the professionals, and now I have a hair color everyone says looks incredible. Most are surprised to learn it's not my natural color. 0 of 0 people found this review helpful. Did you? |
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Excellent colorExcellent color, gray coverage could be better. Could I get just color and not the add ins please? 0 of 0 people found this review helpful. Did you? |
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This wasn’t the same as the fist time I orderedThis wasn’t the same color as the first time I ordered. I didn’t change a thing and somehow my hair is A LOT lighter almost blond and my hair dye was supposed to be a dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageThis was my third order and the color lasting and grey coverage was very poor. I had greys left that did not get colored and the color was gone by the second shampoo. If the color does not improve, I will cancel the order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color faded in two shampoosWhile the overall color was good, the gray coverage was noticeably faded after just two washes and fading quickly now! And my hair was very dry and is still trying to recover. Won't risk the reformulation that has been offered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you for letting me try you productThe product is just not what I like I like to pick out my new color but thank you for letting try it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Asked for no gold undertones and got mostly gold undertonesThe color (medium brown) is VERY dark. Asked specifically for ashy, no golden undertones and got mostly medium gold/brown with a little blue in it. In a flash picture, the blue/brown is there but in the everyday daylight/sunlight - nothing but gold. I will say the color is shiny and the hair feels great, but overall, as far as getting what I requested, 1 out of 5 stars. Final rating of 3 stars is due to the fact that the hair feels and looks great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilary- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |