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Custom Colour Set
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67,758 Verified Client Reviews |
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Perfect colorGread product in color, staying power and natural appearance. 0 of 0 people found this review helpful. Did you? |
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Didn't color RightDisappointed in the first round. The color didn't hold. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The color was way too far off!I wanted medium copper brown and got carrot orange. I followed all the directions. The smell was also awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has reached out to get this resolved for you. We appreciate you reaching out! |
Mix OutcomesCustomer service great. comes in a cute little box, stain guard smells n feels lovely. Colour application was easy BUT THE COLOUR WAS COMPLETELY WRONG! I have natural brown hair, after application I had a gothic look with jet black hair. That said, esalon offered a free colour set. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMozma- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnhappyI requested lighter color and it actually looks darker. It did not cover my grays and there was not enough product in the bottle. My hair his very long and thick. Very unhappy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom colorLooking to cover grays particularly at both sides right above the ear/face area, didn’t work well at all & not even after 1 week grays are clearly more visible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So happy!I love the color and ease of application. This was my first diy at-home color, and eSalon made the entire process super easy! 0 of 0 people found this review helpful. Did you? |
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Absolutely fantastic!Brilliant match for my natural hair colour - thankyou 😁 0 of 0 people found this review helpful. Did you? |
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Love it!The colour is perfect and my hair looks healthy and shiny! 0 of 0 people found this review helpful. Did you? |
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Better than the box from the store!Easy to apply, and the color looks natural. Very pleased. 0 of 0 people found this review helpful. Did you? |