|
Custom Colour Set
|
67,758 Verified Client Reviews |
|
Sort by: |
|
The worstI asked for a light blonde copper similar to the color I had. Now my hair is dark red auburn and I have a business meeting I am presenting at in a few days and look like a circus clown. I am very disappointed in the color I was sent. This is nothing like what I wanted. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful never againThis was a last chance order and I have to it’s awful. I’ve been ordering for over three years and quality has got worse! Colour is non existent except for pink tinge to hair. I was left again with a slugs on my scalp that took over 45mins to remove! Grey through in a week. Your service is also worse no recommendations just a link to colour what’s the point? im off! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDanielle- Thank you for your feedback! We are sorry to hear that you were disappointed in your color and service. Upon reviewing your account, we see that we have worked with you over your years of membership to adjust your color to better suit your needs. We are always happy to provide recommendations upon request, and our team of licensed colorists is always happy to advise our clients. We can confirm that our formulation ahs not changed. We recommend focusing on the emulsification step to help loosen up your color prior to washing. Hair grows at a rate of about 1/2 inch per month, and we expect for clients with a discerning eye to see regrowth after a week. There are no changes that can be made to prevent or slow the rate of regrowth. If you need any tips, tricks, or recommendations, please feel free to contact [email protected]. We appreciate your feedback and we are always happy to help! |
Not my favorite.I’ve colored my hair plenty on my own. This dye is not special by any means. They gave me 2 different colors(one for roots and one for ends). I did not ask to have that. It ended up giving me ‘hot’ roots even with the step of blending in the shower with the left over ends bottle. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worst hair color everI’ve been coloring my hair for 45 yrs both drugstore dye and salon color. I decided to try this to cover my grays. It was the worst hair color I’ve ever used. It lasted approximately 5 days. Also, they don’t make you aware that it’s a subscription and you have to jump through hoops to get to the page to cancel. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKaren- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't even change my color at all!Followed every instruction to a t and it didn't do anything. Not impressed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmanda- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I love it!It was easier than I thought to apply and I absolutely love the colour. Thanks for saving me about £50!!! 0 of 0 people found this review helpful. Did you? |
|
First TimerAlthough I have had my hair colored before, it was always in a salon or at home. This is the first time ordering hair color online and I was skeptical at first thinking the color may not come out correct....but it did. It was actually perfect. It was perfect with what I already had and blended in just fine. I ordered a second time of course. 0 of 0 people found this review helpful. Did you? |
|
Lasting color, healthy hairA month after coloring my roots no signs of gray show. The color I received was right on, and covered all my gray effortlessly. My hair feels and looks healthier than ever. I'll never go back to box color. 0 of 0 people found this review helpful. Did you? |
|
ExcellentI’m one satisfied customer. Very pleased with the color and how easy it is to apply. 0 of 0 people found this review helpful. Did you? |
|
Color in PJ'SLove the fact that I don't have to leave the house and I can do it at my convenience, in my pj's. The process is very easy and price to get it delivered when you need it is great. I recommend it to my friends. 0 of 0 people found this review helpful. Did you? |