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Custom Colour Set
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67,758 Verified Client Reviews |
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Great color!I really liked the color and softness of my hair afterwards - but the process - for me - was messy. I did blob some on my vanity and will have to paint it to cover up my mess. 0 of 0 people found this review helpful. Did you? |
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DisappointedI have light brown hair and I wanted to lighten it so I went for a dark blonde my hair is now darker than my natural colour very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaroline- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
HorribleTurned my hair orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRacheal- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Totally disappointedI am not sure what happened! But I Hate it... I'll not leave my house looking like this... I was so looking forward to trying product! For me a huge disappointment. My hair was 2 be light brown. It looks like a very dark chocolate. I'm not at all happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSallue- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color too darkThis color is much darker than I thought I was getting. My hair is basically brown now, not blonde. However, there was plenty of product and the directions were easy to follow. I was glad for the stain preventer as the product ran just a tiny bit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- Thank you for reaching out to us here at eSalon! We are sorry to hear that your color came out darker than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Great Color, terrible scalpI loved the color, but unfortunately this product must be too strong for my scalp. I’ve used it for 6 months or so, and I’ve never had a dandruff problem. After a few rounds of coloring, my head started itching a lot. Then tiny sores began to develop and then I’d itch those, causing bleeding. I changed shampoos hoping that was the reason, but I think it is the hair color, sadly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmaris- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Thank you for reaching out! |
AwesomeI love this color. My hair looks great. This company is great. No problems. So easy. 0 of 0 people found this review helpful. Did you? |
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ExcellentI am very happy the color is amazing thank you 0 of 0 people found this review helpful. Did you? |
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Luscious locksBest colour match I’ve ever had!! Also left my hair silky and smooth. One very happy customer x 0 of 0 people found this review helpful. Did you? |
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Bravo!Perfect color. Stayed true to first day color, i'm so glad I got involved in this!!!! 0 of 0 people found this review helpful. Did you? |