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Custom Colour Set
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67,758 Verified Client Reviews |
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Strawberry b lone with hightlightsTweaked my last order and they added highlights and it was gorgeous very happy 0 of 0 people found this review helpful. Did you? |
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Love color and feelI love the feel of my hair after using esalon. Love my color too! 0 of 0 people found this review helpful. Did you? |
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PerfectNever disappointed! 0 of 0 people found this review helpful. Did you? |
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Perfect!I love it. We went a touch lighter last time, but they kept the hint of red in there like I asked. Perfect. Thank you:) 0 of 0 people found this review helpful. Did you? |
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Top of the line hair color!I don't need to get my hair done with a colorist! This is perfect!!! 0 of 0 people found this review helpful. Did you? |
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Love my RedSo many of my friends love my color. I am Hooked on red. Plus, it stays bright til my next coloring 0 of 0 people found this review helpful. Did you? |
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FinallyThe change in the instructions have covered my gray roots! I like the color but now that we have figured out how to do my gray maybe just a tiny bit more red. I do so appreciate all the help and hints you have given me. 0 of 0 people found this review helpful. Did you? |
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I gave it a four...I love the color but I have been going grey since I was 20 years old and this time it just didn't give me the coverage that it usually does. I'm still going to use your product and services but I would like to hopefully see a change on the formula or something, I don't know maybe my grey is too stubborn to color, but I know I'm not ready to have a full head of grey hair at 40... 1 of 1 people found this review helpful. Did you? |
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just okAfter I completed the color there was a film that I had to remove with baking soda and shampoo. I had this same thing happen with drug store coloring. Will give it one ore try but may go back to the drug store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I Thought It Would Be LighterI am happy with how even and natural the color came out. The only downside is that it isn't any lighter than before, and I thought it would be at least a little lighter, since I chose from the light golden brown / copper family. I would love to go much lighter next time, if it's possible. If I would have known it would not be lighter, I would have just opted for a color gloss as to not risk damaging my hair or making it more fragile. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |