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Custom Colour Set
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67,758 Verified Client Reviews |
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Just what I’ve neededThis is the perfect color, and the perfect amount for my hair length. 0 of 0 people found this review helpful. Did you? |
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Love my new subtle changes!I requested a half shade darker for this hair color set and I love the difference! It’s subtle but noticeable to me at least. The warmth and gray coverage is still great and now I have a perfect fall shade too! Thanks Alix!! 0 of 0 people found this review helpful. Did you? |
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Just BrownI was hoping for some more purple - what I got was basic brunette. I am excited to try my next application after requesting more purple be added :) Everything else is awesome!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color match!!This is the 3rd kit I received. The color had to be tweaked a few times and it now matches my natural color perfectly! Great gray coverage and easy to apply. The only downside is that the odor is really strong in the shower when you are refreshing the ends. 0 of 0 people found this review helpful. Did you? |
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ColoringLeave my roots red 0 of 0 people found this review helpful. Did you? |
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Nice color but didn't cover my graysMy grays need extra time and need to be under the dryer. I thought I'd give this a shot to save money 0 of 0 people found this review helpful. Did you? |
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Adjusted root color is perfectI had my last order come out too red and my colorist changed the color for me. It is perfect. 0 of 0 people found this review helpful. Did you? |
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GoodI would like it to be slightly darker 0 of 0 people found this review helpful. Did you? |
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It was a horrifying experienceI’ve colored my hair at home many times. After doing everything as per the instruction I stood in my shower 40 minutes and it still would not come out of my hair. I totally freaked out. Thick gel on my scalp and in my hair. Please cancel me right away 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelodie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
too darkit was to dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRonetta - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |