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Custom Colour Set
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67,758 Verified Client Reviews |
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love this company!I get so many compliments on my hair color. Even the lady at the DMV!! my old license had my light brown hair w/blonde highlights. She said "oh honey! Red is your color"!!!! 0 of 0 people found this review helpful. Did you? |
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Great colorI really like the color that has been adjusted for me. I finally had a chance to recolor my roots last night. Looks great! 0 of 0 people found this review helpful. Did you? |
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late starterHaving bought this product last December and tried a skin test which didnt turn out well, tried again since and no reaction, so had a friend help me change my hair from what was "brassy blonde" albeit this done by a professional hairdress to whom I paid a lot of money..............and now? With the help of my friend and using this product for the first time I am so impressed with the finished colour, I have put this on auto renew and recommend my friends try this instead of paying a fortune at the hairdressers. After all, large shops are closing due to internet sales, now its overpriced hairdressers turn 0 of 0 people found this review helpful. Did you? |
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Liked my colorSeveral people commented on liking my color. 0 of 0 people found this review helpful. Did you? |
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ColorStill not quite the color searching for but will continue to try 0 of 0 people found this review helpful. Did you? |
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CoverageThe color formulated is good but I have stubborn grays and it doesn't cover well or last for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Last application came out way too darkThis is really hard for one person to manage. While I like the color and cost, I will go back to salon just for ease of applucation 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
Faded almost immediatelySadly this color needed to be applied twice and still did not stay for longer than 3 weeks. My hair is now back to the color it was before I colored my hair, all of the red is gone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
BrassyI will say that this formulation covered the grey however it was so brassy the color wasnt great. I am cancelling future orders. Thanks for trying 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fake redColor was way off this time. Instead of a strawberry blonde it turned out a bright fake red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |