67,758 Verified Client Reviews |
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Custom Color SetLessened the redness that were from previous products. 0 of 0 people found this review helpful. Did you? |
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Great colorReally liked the color! It was quite dark for a few days but after a couple washes has grown into a beautiful color. I believe I may spend too much time in application ~20-25 minutes. 0 of 0 people found this review helpful. Did you? |
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Color always the same.Don't have to search for last purchased color from store to store. Doesn't have a color name that changes. 0 of 0 people found this review helpful. Did you? |
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Dark Brown Intense PearlLove the color but makes my hair pretty dry. Doesn’t seem to last very long either. 0 of 0 people found this review helpful. Did you? |
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PerfectNo one knows that I colored my hair. What they really don't know is how faded my natural red hair has become. 0 of 0 people found this review helpful. Did you? |
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Not up to scratchI was happy with the feel and quality upon application. However after two days I noticed the colour had faded off any greys and around the roots. Looks like I need a colour again. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleLeft a gross layer of gunk on my hair. I washed it once already and stuff was coming off under my nails. It still feels nasty and I can't wait to shower tonight and try to scrub it all out again. Will not purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVikki - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not exactly what I was looking forThe roots of my hair are now reddish and this is exactly what I was scared of and wanted to absolutely avoid. the overall color is ok but I am not enthusiast of the result.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecilia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
FlawedLovely colour. A bit of a faf to do bgut was worth it.....until it faded after 4 weeks, A little disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality awesome but color still too darkI like, no I love the quality of the product. I get compliments on how shiny and healthy my hair looks. I just think because I have freckles and my skin is a weird tone, dark hair color just makes me look "older" not quite sure how to describe it. I thought maybe having a funky colors like violet would be better if I was going to stick with the dark but I think I'd prefer to just go light. Thank you, Thaila 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThaila - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |