67,758 Verified Client Reviews |
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Color ChangeI had my color adjusted, and it’s perfect. 0 of 0 people found this review helpful. Did you? |
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Finally a consistent colorI am a natural redhead over the years my hair has become white , I choose not to be a silver hair lady. Since I have been using Salon color my hair is so close to my natural color without turning a brassy red. Thank you for giving me my color back 0 of 0 people found this review helpful. Did you? |
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Hair colorLove it for three weeks, then my roots begin to show again... 0 of 0 people found this review helpful. Did you? |
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The Best Hair Dye I've Ever UsedHaving been a "boxed hair dye" user for a year or two, I noticed it didn't last long even though it was "permanent" and the color never seemed to apply evenly. After never finding what I needed (the color, the permanency, the even application, the shine, etc.), I went to a stylist to have all the previous color removed and have it re-dyed at the hands of a professional. What I got in return was almost black hair when I wanted my natural medium brown (aka light brown in dye). So, on my own, I removed all the color and let my hair "do-it's thing" for a few weeks. Once everything calmed down, I decided to give eSalon a try. I am so happy I did and I wish I had found them so much sooner! Not only is the hair color true to what I was seeking, but it is also long-lasting. It doesn't seem to cause damage to my hair and the recovery products (shampoo and conditioner) that come in the package restore it to a silky-smoothness that I haven't felt in years! This dye goes only where you put it. When you wash your hair out, it doesn't bleed out onto the towel -- I have white towels and they are still fresh and bright! I have a decent amount of gray hair in the front and underside on my hair, and this dye covers better than anything I've ever used (even from the "professional" salon). I would recommend this dye to anyone and have been! It's a game changer. 0 of 0 people found this review helpful. Did you? |
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colorcolor still to dark 0 of 0 people found this review helpful. Did you? |
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Color fell a little flat this time.Normally my color is a bit darker and less one dimensional. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
0 changeI have fairly dark hair, and I know that it can be hard to color it, but I feel I gave a very accurate representation of it's darkness and there was no change at all with the hair dye. It looks exactly the same as it did before I dyed it. I'm really disappointed because reviews made me think that it would work really well. My expectations were already very low because of past hair dye that didn't work, but this was just a big disappointment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJonnie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
not happy with the colorVery disappointed with this product will be cancelling. Tried twice, cancelling order, and membership 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good productAnd good communication with the company. 0 of 0 people found this review helpful. Did you? |
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Great shampoo and conditionerGreat shampoo and conditioner, left my hair feeling clean and soft. Would buy again. 0 of 0 people found this review helpful. Did you? |