67,758 Verified Client Reviews |
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Love this systemLove the personal colorist. I get compliments on my color. Easy to do. First order was great with the bowl, brush & high quality hair clips. They make it so easy. 0 of 0 people found this review helpful. Did you? |
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Naturally beautiful!So natural, just what I needed 0 of 0 people found this review helpful. Did you? |
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Excellent CoverageThe instructions which accompanied my color was very accurate, and the color held true to the promised gray coverage that was needed. 0 of 0 people found this review helpful. Did you? |
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hair color preferenceI requested a lighter shade for the spring and my colorist did a fabulous job listening and making the adjustment. 0 of 0 people found this review helpful. Did you? |
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Perfect colorI love that it is truly natural looking and gentle on my scalp. No gold , red, or brassy tones, just the color that I asked for. Thank you for an amazing product. 0 of 0 people found this review helpful. Did you? |
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Customer Hair ColorI’ve been receiving the custom hair color for a couple years. It’s been awhile since I left a review. I wanted to let you know I’m very pleased with the service I have received for at least 2 years. I will continue getting my hair color products from Esalon. They have been wonderful to work with. Everyone!! 0 of 0 people found this review helpful. Did you? |
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Gentle cleansing sampooVery gentle shampoo. Very light, scent that doesn’t over power your other styling products. Leaves my hair soft and manageable. 0 of 0 people found this review helpful. Did you? |
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Just love the coverage and colorEven after weeks of color, it never turns brassy. My hair shines for weeks, the only reason it needs to be reapplied is to cover the gray roots! Amazing! 0 of 0 people found this review helpful. Did you? |
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Poor color coverage on my roots. Excessive hair loss.This was my first time trying esalon, after using a store brand for many years to touch up my roots in between salon visits. The shipped product had plenty of color product to apply which was great, however, after leaving the color on for the amount of time advised in the instructions, I still had grey showing through the color on my roots. Also, I noticed an excessive amount of hair in my comb and brush after I combed my hair while wet, and then used my normal hair dryer and a brush to dry and style. This was big concern to me - I've never had this reaction in the 10 years I've been coloring my hair. I won't be using esalon again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappintedDisappointed I bought his color in Jan and let it set b/c I had recently boxed colored my hair. Just did it yesterday and my hair is near black. Really disappointed I’m getting another box on auto ship when your emails are so sneaky you cant tell it’s going to ship until its too late. Your shipping emails should have a subject line, otherwise it looks just like your spam emails. The color is probably what I asked for at first (no red tone which is nice) but now I’m stuck with black hair and another black color coming in the mail. Very bummed, I now have to consider re-ording or going to a pro to fix and wasting more money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |