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Custom Colour Set
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67,589 Verified Client Reviews |
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I loved it!Esalon is always right with my color! I've been so happy with my results from day 1! These are true experts in hair color! Thank you Esalon for making me feel beautiful and confident! 4 of 6 people found this review helpful. Did you? |
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Hair dyeDO NOT USE, THIS MADE MY HAIR GREEN!!! I WAS SOOO UPSET!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great colourVery easy to use. Lots of extras,gloves,brush. Very detailed instructions. Great colour. Bit darker to start with but after first wash was exactly what I wanted 10/10 for service and product 4 of 4 people found this review helpful. Did you? |
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NAILED IT!! TWICE!!I'm a natural redhead - well I used to be before the gray started. At any rate, it's not a typical red, but more of a copper/gold and it's been nearly impossible the last few years to find a stylist to get it right (my previous stylist retired). I tried an older formula (Wella) and it didn't color the gray well. I had tried eSalon once previously during Covid I think - decided to go back and see if they could fix this mess (another stylist left me with damage and hot roots). Mindy, my colorist, sent me my customized kit and NAILED IT! Absolutely PERFECT! Thank you so much! Highly recommend. UPDATED: Needed to change my color as it seemed my hair was grabbing color a little weird, so gave Mindy new photos. More strawberry blonde this time. NAILED IT AGAIN! 0 of 0 people found this review helpful. Did you? |
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Good coverage but colour not at all like expectedThe hair dye covered my grey hairs well and evenly so coverage is good. However, I am very cool toned and ordered ‘Ash’ brown. I was expecting a shade of brown that was ashy (bear in mind my own hair tone has no warmth at all so didn’t warm up the colour in any way). My hair turned out super auburn/orangey which is not at all what I hoped for so overall, I am disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEsther M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Glossy silky hairUsed this for the 1st time last week and although I needed two as I have thick midlength hair, the coverage was amazing 1 of 2 people found this review helpful. Did you? |
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Not what i wantedCant seem to get the colour im asking for have tried contacting the colourist, cancelling my subscription and placing fresh order but nooe not happening 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNanette G. - We're so sorry to hear that your hair colour doesn't meet your expectations. Your colourist will work with you to meet your hair colour goals. Please keep your eye out for an email from us shortly for your next steps! We truly appreciate your feedback. |
Great productLove the color it was perfect 1 of 2 people found this review helpful. Did you? |
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Personalize Hair Color Is A HitI love it when your hair colorist nails the requested color and all of your friends say - I LOVE your hair! 1 of 2 people found this review helpful. Did you? |
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Poor grey coverageI am disappointed with this brand. That product did not cover my grey hair and after a week a colour was gone completely. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsI'm so sorry to hear you were unhappy with your grey coverage. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |