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Custom Colour Set
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67,740 Verified Client Reviews |
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Hair colorI thought I would see more blue.. but it looks good.. 0 of 0 people found this review helpful. Did you? |
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Love My Hair!Born a natural redhead, but with the red fading out in my 30s, I've been trying to color my hair so that it's as close as possible to my natural color but have had little luck. Until now. The colorist who prepares my formula gets it spot-on. Even my hairstylist told me that my hair color looks great--and she said that when I was almost 2 months out from having colored it last. 0 of 0 people found this review helpful. Did you? |
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Love the color, hate the process!Way too messy. I used a bowl because in the past the bottle would be too drippy. The brush worked better, however, when the last step was applied, the shower was a mess (with this color, it resembled a horror movie scene). I had to clean the bathroom afterward (not convenient!😠). I’m going back to the salon. I wish I could buy the color and pay someone with a salon sink to color my hair for me. 0 of 0 people found this review helpful. Did you? |
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Jar IMPOSSIBLE to open!The jar of color was incredibly hard to open!!! It was practically welded shut! Cut my hand trying to open it. It shouldn’t be this hard. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLeonie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not vilotNot violet at all just brown I'm disappointed I wanted purple in my hair not brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way too orange.That color combo didn't work for me at all. It was way too orange. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla - Thank you for your feedback. We apologize for the disappointing experience you had with our customized color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not so badNot enough undertone seems flat 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color far too lightI submitted photos and still the color they mixed was significantly lighter than my hair color and didn’t match at all ☹️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKayla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colour, horrible feelingWhile I love the personalized care I received with my first time the feeling of my hair afterward is not something I care to repeat. I read the instructions four times (because I'm weird like that) before I even approached the products in the box. Then while dying my hair I had the instructions in front of me and read them again before hoping in the shower to rinse off. While in the shower and afterward my hair felt heavy and sticky and as if it were full of mousse that globbed together instead of drying. I only used the products in the box which were extremely hard to open to wash my hair and made sure that all of the excess color was washed out. I haven't even put any product in and it still feels heavy and very unclean. This is not a product that I would repeat using. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaitlyn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love!!I absolutely love my custom color and highlights! 0 of 0 people found this review helpful. Did you? |