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Custom Colour Set
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67,740 Verified Client Reviews |
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Not For Me But I Still Think It’s Worth TryingThe customer service is truly fantastic. I really wanted to love my color results but I didn’t. I don’t fault the company—I have brown hair with full highlights and just wanted to go back to my natural brown. At the salon, it’s a long process to fill in highlights and can take a few color applications. That being said, the color that was made for me was very nice but didn’t do what I wanted. The lighter highlights ended up red (and that is a color I avoid like the plague). I called customer service and they were really wonderful. They were knowledgeable, very nice, and helpful. I also did love the packaging and my color arrived quickly after placing the order. I think esalon could be great for less drastic color adjustments and what I wanted is best left for a trip to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBritta - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wanted at allI just colored my hair using my custom color and it really didn't turn out how I wanted it at all. I wanted a copper ginger and it's a brownish auburn color. Very disappointed. It's a nice color, but not at all how I wanted it. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
TerribleMy hair is completely spoilt. I ordered a light blonde and my hair is now ash blonde and looking pinkish. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
1st colorGorgeous color but it burned my head horribly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re truly sorry to hear of this experience that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
New highlighter product - try it!Tried the new highlighter, with my recent color. After watching the video, it was very easy to do, and the look is very natural. Really like it. Keep coming up with new products. 1 of 1 people found this review helpful. Did you? |
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Deep and RichBeautiful color, covers my grey. 0 of 0 people found this review helpful. Did you? |
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TransformationI love this product...you not only brought my color back but also my shine, softness and no frizz...amazing! 0 of 0 people found this review helpful. Did you? |
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Awesome color!I love the color! I get a lot of compliments. 0 of 0 people found this review helpful. Did you? |
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Best colorI decided to give it a try. I've been coloring for 20+ years and for the most part, do it myself. I've always loved the professional color that I get when I go to a salon, but between scheduling and making time to do it, not to mention the cost, it doesn't happen often. I now have the professional color and can do this my self on my schedule. The coverage is incredible! The grays are gone! Thank you! 0 of 0 people found this review helpful. Did you? |
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Perfect color reached after couple of minor modifications, Yey!Tried a couple of modifications in the past 3 orders and you were able to achieve the color I've been searching for, and very close to my original color. Looks vibrant, lively and natural and colors the gray for such a long time. THANK YOU SO MUCH!!! 0 of 0 people found this review helpful. Did you? |