67,642 Verified Client Reviews |
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Very pleased!This is my first time using e-Salon and I’m delighted with the results! My hair had previously been balayaged and my roots had grown in so was great to be given a root colour as well as a mid-lengths and ends colour. Was really easy to apply and the result is gorgeous! Managed to keep the tonal high and lowlights, the root blends in really well to the lengths, and it’s made my hair lovely and shiny. My hairdresser commented on how good it looked so happy to have her approval! 0 of 0 people found this review helpful. Did you? |
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Not as orderedColour was not what I ordered. Not sure why colourist would decide to change my selection. Would not order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was oxidized (according to my hair hairdresser)My roots turned out bright orange and pink 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Glossy and rich colourMy first colour from Esalon arrived early June but I decided to hold off colouring my hair at the time. I did it this morning, I was a bit nervous but the instructions were easy to follow and the results are really impressive. I love this shiny, glossy, rich, brunette colour 😍 ✨️ 0 of 0 people found this review helpful. Did you? |
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ChangeLove this colour. First one didn't work for me 0 of 0 people found this review helpful. Did you? |
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Light brownMy hair turned out darker 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Shaheen! We are sorry to hear that your color has turned out darker. Please check your emails, we just got back to you to help you further. |
Didn't cover my graysI didn't like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No shine, blahIt has no shine, my hair looks like matte strings. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJappreet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color was spot on!The custom color was spot on and the application was a breeze. At the salon, I often deal with a burning scalp, but I didn't even have a tingle from this color. Very pleased with the results so far. Thanks 9 of 10 people found this review helpful. Did you? |
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Perfect!Perfect colour! Left my hair feeling healthy and with fabulous shine. Very happy! 7 of 8 people found this review helpful. Did you? |