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Custom Colour Set
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67,740 Verified Client Reviews |
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I would recommend this to my best friend, loved it!I have been happy with the overall customer service. They are friendly and professional. I was super happy with the product. When I first got it, I really didn't think it would be enough to color all of my hair. I was wrong. Actually had some left! I would never know what to get in the store & even had gone shopping with a hair dresser. It was all just confusing to me trying to figure out what color/number/etc. So this is the Perfect solution. I am obsessed with the color (my boyfriend loves it too). Along with the reasonable prices, I am hooked. 0 of 0 people found this review helpful. Did you? |
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Happy customer since 2013!I joined eSalon in 2013 and love love love the product. I use both the custom hair color as well as the gloss and even my stylist has had to admit the coloring is great on me and has a very professional look. 0 of 0 people found this review helpful. Did you? |
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PerfectFirst time using esalon. The color was perfect, I received many compliments!!! 0 of 0 people found this review helpful. Did you? |
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Hair colorYou made changes when I requested them. Thank you!! 0 of 0 people found this review helpful. Did you? |
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LoveEsalon is my new holy grail 0 of 0 people found this review helpful. Did you? |
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Loved the colorI actually loved the color a lot. The only reason I didn't give 5 stars is because my hair felt greasy and sticky for at least three days after, despite numerous washes. I think it was from the 2nd bottle they provided that was used midway to the ends, because my roots did not have the same issue. I will purchase again, just probably not use that 2nd bottle. 0 of 0 people found this review helpful. Did you? |
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Wrong colorI don’t know what happened but I colored my hair and it came out really ashy and dull. The box was different if that makes any difference. So far up until now everything has been great. I haven’t done anything to change my hair since I’ve been using you. So I don’t know if it got mixed up with someone else’s or what. Just letting you know so you can review it. Thank you 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDear Tebra- My name is Stephanos, and I am a licensed colorist here at eSalon. We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email to discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Colour adjustWas horrible colour from light blonde colour to grey had to pay out for hairdresser to fix it not impressed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hot headedAfter receiving my remixed colour it took a while to get it done due to medical reasons. The roots took most of the colour but then the length of my hair badly coloured which I was very disappointed about. 😲 The colour I chose stood out slightly onto but by my ears & bellow my own colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDear Kay- My name is Stephanos, and I am a licensed colorist here at eSalon. We want to thank you for bringing your experience to our attention. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! We appreciate you reaching out! |
requested trying new highlightI requested trying the highlight system and was told i'd e contacted.... no word 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDear Deb- My My name is Stephanos, and I am a licensed colorist here at eSalon. We sincerely apologize for your experience, and thank you for bringing this to our attention! We are committed to your Color Happiness, and have sent you an email with more information regarding your inquiry. Please let us know if we can assist you further! |