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Custom Colour Set
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67,740 Verified Client Reviews |
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Not very goodWas very disappointed in the product. Used it the first time by myself, followed directions & wasn't happy with the outcome. Lasted very short length of time. Thought it was something I did incorrectly so I took it to my hairdresser & had her apply it. Was just as disappointed then also. Color didn't even last 4 weeks--red was totally gone & the gray was back and very prominent. Don't know if something can be done or if it's worth trying again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Wrong color!!I sent a picture of my dirty blonde hair with blonde highlights to the colorist. They send me light brown. I figured they knew what they were doing. They did not. I now have brown roots and blonde hair! Help! There's no where on the site to email a request for a new color or advice as to what to do now, so I have to wait until they are open in the morning. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Great colorGreat product great color 0 of 0 people found this review helpful. Did you? |
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ColorLove the convenience of coloring my hair at home. 0 of 0 people found this review helpful. Did you? |
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Good overall nice color!Liked the color looks and feels great! 0 of 0 people found this review helpful. Did you? |
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great productI love how simple it is to do myself. I also love the color 0 of 0 people found this review helpful. Did you? |
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Was hoping for something good and they deliveredI am so glad I didn't spend $100+ at a salon to color my hair! The kit was easy, the customer service prompt and personal (THANK YOU for being a business that personally responds to emails, it's amazing! And the shipping was so fast [although I do also live in LA so it's not too far, but still!]). It was super easy to apply and pretty fool-proof as far as missing any strands of hair goes, it totally coated my whole head. Plus I had plenty of dye left over and I have rather long hair. Also it made my hair insanely glossy and soft, which I have gotten major compliments on. I honestly don't think my hair could get shinier, it's like a commercial. I love it, thanks e-salon! 0 of 0 people found this review helpful. Did you? |
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Stays on longer than most hair colorsI love the brand and the fact that it covers all my grays. I think I might have gone too dark but I will be changing that on my next order. Thank You 0 of 0 people found this review helpful. Did you? |
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love love loveMy friends and I are in love with my new hair color. F A B U L O U S 0 of 0 people found this review helpful. Did you? |
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Best beauty item I have !I have had the same beutician for eight years. I am 65! When she cut my hair this week, she stopped and studied my hair then asked "do you color your hair?" She wanted to know what product had my hair looking so healthy and the color so natural. That says it all. This is a high end salon. I can always count on eSalon. 0 of 0 people found this review helpful. Did you? |