67,815 Verified Client Reviews |
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Perfect colorUpdate...11/12/19...Gray roots already coming through after only 5 weeks...:( My colorist chose to formulate a color a bit different than what I selected and I say let them do it! The color chosen for me is perfect with my skin and eyebrows. For sure send them at least one photo with your order. My first set came with 2 steps: one for roots and one for ends, which is something I have never seen before. The cape is wonderful...just like the ones at the salon. The gloves fit nice and snug like surgical gloves, unlike the cheap plastic ones that come with the cheap sets. Instructions are super easy to follow. The developer bottle has a removable cap instead of a snip off cap. The root system is super thick (almost to thick at times since I had to shake the bottle hard into the sink after each time I sat it back upright between sections) and stays exactly where you put it. No runs or drips. The ends system has a VERY strong chemical smell so would not want to do this very often. Step 3 of rubbing the leftover product through the hair, even into the scalp, is definitely different as drug store products say specifically not to do that. When all is completed, my hair is super soft, yet I still have my waves, that after cheap color, takes a week of adding curling products and sprays to get back. Am SUPER happy with this so far....now lets see how long my grays stay covered 1 of 2 people found this review helpful. Did you? |
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Beautiful color but doesn’t have great grey coverage.I absolutely love the color and am so excited about it. However, it doesn’t cover my grey very great. Hoping my next formula will have better coverage. 0 of 0 people found this review helpful. Did you? |
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Covered the grayI should have ordered 1-2 shades lighter. The tone is good just too dark. 0 of 0 people found this review helpful. Did you? |
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Great lasting color!Leaves my hair shiny for months and healthy looking. Just had a hard time rinsing it out completly. 0 of 0 people found this review helpful. Did you? |
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CopperI like the color but needs to be lighter. 0 of 0 people found this review helpful. Did you? |
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GoodThe color was good. It colored all of my hair, which is saying a lot because I have really long hair and usually have to buy 2 boxes of store bought color. I liked the color, it's all evenly colored. The only thing I didn't like was how overwhelming the chemical smell was. 0 of 0 people found this review helpful. Did you? |
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ColorMeKindaLOVE U GUYS & GALS !!! YOU ROCK & ROLL !!! I’m in love with my personalized box, BUT, first-time around, my ‘SHAKE, BAKE & TAKE’, did NOT do my gray roots very well, and/or, had lacked in all-over richness, dimension and coverage. Your Customer Service Rep, (Johnny), and/or, one of your ‘Color Doctors’, (Jennifer), were just ABSOLUTELY AWESOME in following up with me, with such a HUGE SENSE OF URGENCY in such an EXCELLENT and TIMELY MANNER, and PATIENTLY EXPLAINING and providing me with all the alternative ways to resolve my questions and concerns !!... I LOUDLY APPLAUD and appreciate YOU - Thank you for the FANTASTIC CUSTOMER SERVICE; Couldn’t believe some of the website consumer reviews, until experiencing it for myself - WOW !!! ...It’s so refreshing to witness your optimal turn-around time and expertise in customer satisfaction... Not too many corporate businesses out there anymore with such precision in making people feel highly satisfied and KEEPING them happy ! So excited this 2nd time around, in reaching my desired results and I DO THANK YOU for issuing me an account/color credit and working with me to get it right...Can’t wait to get my 2nd box ! 0 of 0 people found this review helpful. Did you? |
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Need to a tiny bit darkerBit darker. Ever do slightly 0 of 0 people found this review helpful. Did you? |
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Custom ColorThe custom color was pretty spot on but bright in the beginning. The color application was challenging to do myself. I have in the past done my own hair but never the roots then secondary color on the ends. It was overall a good experience. 0 of 0 people found this review helpful. Did you? |
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finally got brave and tried it.I finally got brave and applied root color. had a lot of color left over...is that right?? Was I suppose to apply all of the color? I only applied to my roots. Was I suppose to color all over??? 0 of 0 people found this review helpful. Did you? |