|
Custom Colour Set
|
67,642 Verified Client Reviews |
|
Sort by: |
|
To the hilt!Soft golden brown, soft hair, no obnoxious odor. Good gray coverage. Perfect. 1 of 1 people found this review helpful. Did you? |
|
Lovely colourThis colour was lovely. My hair felt very conditioned afterwards. The colour faded quickly though but it’s probably due to the shade I chose. 0 of 0 people found this review helpful. Did you? |
|
Never received my orderI'm strongly thinking about canceling my account. I've tried to figure out how to reach the company to only get a message. I need this resolved ASAP or I shall cancel my account. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMelissa - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not very pleasedI finally tried my custom care color. I was not pleased. It was very messy to apply. Mixture was very thin and watery. When rinsing off the color it took forever for it to run clear The color was just ok. The hair is softer but it did not have a sheen I won't be ordering it again I also would have liked including a cap with the kit to use while waiting after application of color. FYI I did follow the directions. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDiana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Supposed to be med blondeIt’s too red Iam not happy 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJesse - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
NeverWithin a month my hair color was reddish brown not a good color on me. Also I never agreed to autoship now I have a product I don’t want can’t use and out whatever you charged me. I cancelled the autoship I don’t know why I am surprised by anything your company says. In the salon I was charged for a glaze I never asked for and had to fight with your nasty arrogant manager to get my money back. This happened on three separate occasions. BTW the store is the one in Eastchester NY 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLily - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! Also, I wanted to let you know that we do not and have never had a Color Studio in New York. Our Color Studios were all located in California, and they have all been permanently closed since 2020. I hope this helps! We truly appreciate your feedback. |
Transitioning to GrayI'm so pleased with the individual attention to detail that I have been given as I transition to my natural gray color. The demi-permanent color of light brown is so perfect. 0 of 0 people found this review helpful. Did you? |
|
Perfect color for meGreat product and friendly knowledgeable staff 0 of 0 people found this review helpful. Did you? |
|
Wow!Could not be happier with my result!!! My color is PERFECT! The dimension is incredible! I feel 10 years younger! Thank you thank you thank you!!!!!!!!! 0 of 0 people found this review helpful. Did you? |
|
The GreatestI used this dye for the first time yesterday, and I am in love. I was using madison Reed which did OK but decided to try Esalon because I was curious in the difference between them. OMG Esalon is way way better. They send you way more in a pack and my first box I got for 11.00. Madison Reed don't even send you no packet of shampoo and conditioner and no dye remover or pre dye packet you put on so dye doesn't stain. My hair turned out phenomenal. I will never use another dye. Love this product already after one time. 0 of 1 people found this review helpful. Did you? |