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Custom Colour Set
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67,709 Verified Client Reviews |
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deanaLiked the color looks great 0 of 0 people found this review helpful. Did you? |
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Love it!I love my color ! It looks so natural and professionally done!! 0 of 0 people found this review helpful. Did you? |
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So pleased!I've been a happy customer since 2012! I've been very pleased with the service and all the products I've used! So convenient to be on auto ship! 0 of 0 people found this review helpful. Did you? |
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Love eSalon!I have used eSalon for years and have received easily 100 compliments on the color formulated just for me. Never, ever disappointed in anything I have ever purchased! 0 of 0 people found this review helpful. Did you? |
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Just rightAfter trying out a few different colors, my most recent color is just what I was wanting. it fully covered my grey hair and roots and balanced out the unwanted warm tones. I'm very pleased and will continue to order this color. 0 of 0 people found this review helpful. Did you? |
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Kardashian Brown ;)I love it! Covers my grey and makes me look 8 yrs younger! Love the system and reminders! 0 of 0 people found this review helpful. Did you? |
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The best everI'd always had problems with covering my gray roots with box color. It would leave those areas looking lighter and unflattering. E-salon has it covered and it looks like I had it done professionally. 0 of 0 people found this review helpful. Did you? |
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Great Color!I love this hair color and it covered my gray, weeks later my gray is still covered 0 of 0 people found this review helpful. Did you? |
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Not in loveMy hair felt very brittle after and seems to be falling out more. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re sorry to hear that your hair color made your hair feel brittle. Per our Satisfaction Guarantee, we would love to send you a complimentary Deeply Invested Nourishing Hair Mask that will provide long lasting moisture. We have reached out to you with more details. |
Not HappyI was not happy with my last color and the 100% guarantee is that they will tell you that they sent the correct color according to what they think was right. I replied back and felt that they told me I was wrong. OK, maybe I did not describe the color I wanted correctly, but why do I provide you with a phone #. If there was a question about the color a phone call from my "personal" colorist would have been nice. You are no longer the only online color people!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re sorry to hear that you were unhappy with the results of your custom color. We see that your colorist reviewed your comments and adjusted the formulations per your requests. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |