67,642 Verified Client Reviews |
|
Sort by: |
|
Amazingly beautifulESalon, helped me tremendously, I tried a new color and it was not as it showed on the box. So I looked on line for help in resolving my "Red hair" I answered some questions and eSalon was able to make a mix solution to fix the my boxed color from the local store and it turned out perfect and the color I wanted. 2 of 2 people found this review helpful. Did you? |
|
Love the darker brownI love the new darker hair color and it seems to last longer and be gentler on my hair. Thanks 2 of 2 people found this review helpful. Did you? |
|
Fantastic colourGreat advice and instructions. First time I’ve tried the application with a brush , practice makes perfect . I will definitely be buying again. Colourists advice was very helpful , friendly staff on the phone . 1 of 1 people found this review helpful. Did you? |
|
My colour kitI love with my new colour. eSalon listened and delivered. Great overall coverage. X 1 of 1 people found this review helpful. Did you? |
|
Live itPerfect color Great product! 0 of 0 people found this review helpful. Did you? |
|
Customized Hair ColorWell the color was a bit darker than I liked, My hair looked and felt amazing, But my gray hair did not get good coverage at all, I need the color to be a bit lighter! Did love love the product! I want to continue to use it, just make some adjustments on hair color! 1 of 1 people found this review helpful. Did you? |
|
Hated itApplied exactly as directed. Roots were medium reddish. Rest of hair was dark reddish almost black. Used a color lift kit to remove color afterc3 days. Sitting here with gray roots and brown rest of hair at present. Deciding where I'm going from here 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMrs Sam - We’re so sorry to hear that you were disappointed by the results of your color application! Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
HorribleNo grey coverage 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShabana M. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I used to like this product but don't use it any longerThe price keeps creeping up. Once converted to CAD it is not worth the price. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UglyThe color wasn't close to what I wanted or what I expected. So ugly. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJaime - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |