67,709 Verified Client Reviews |
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Custom Hair Color.The color was darker than the last order. Everything else was good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDee - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Hair ColorWhen I died my hair it turned out way too dark! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - We apologize that your most recent order was darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
3rd time not charmI gave e salon 3 chances with pictures and feed back and they never could get rhe color right. Now i am left with discolored hair that i am going to have to have professionally colored to fix it. What i thought would be my answer cost me not only 60+ for 3 colors, but another $175 on a professional coloring and whatever the expensive shampoo and conditioner costs that i'll have to use on hair that will be damaged by lightening the sides (after expessly stating that i can't use ash colors they sent me a light brown with ash or green base that turned my sides black). Baaaad experience, y'all. You'd do better with Nice N Easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy- Thank you for sharing your candid feedback with us. We apologize that you were dissatisfied with your hair color experience. We have gone ahead and reached out to you regarding out Satisfaction Guarantee. Again, we are sorry to hear that your hair color did not provide the results you were looking for. |
Love itI love the color and shine. IF I could get the roots to match I'll be ecstatic. 0 of 0 people found this review helpful. Did you? |
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I LOVE ItThank you so much! 0 of 0 people found this review helpful. Did you? |
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Excellent ResultsI loved the even coverage. The color is exactly what I was hoping for 0 of 0 people found this review helpful. Did you? |
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SUPER happyLove the hair dye it absolutely amazing and with great results I've realized that I've finally found the right product and the right solution for me and that's esalon for life. 0 of 0 people found this review helpful. Did you? |
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PerfectMy hair turned out looking great without the hassle of going to the salon and spending all of the time and without paying a ton of money! 0 of 0 people found this review helpful. Did you? |
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Great ColorSo happy with this service, my Color looks great and my hair is shiny and healthy! 0 of 0 people found this review helpful. Did you? |
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Great!I've been using the custom color since July and I've never been happier with the consistence of my color tone. Prior to that I was at the hair dresser every 4 weeks and the color was fading and my hair was drying out. That's not happening with eSalon. So glad I found out about this. 0 of 0 people found this review helpful. Did you? |